Happened sometimes, this time even killed a guard (was reanimated during the raid) and all the toons dispite the damage they showed clearly where counted ZERO for all toons.
Thanks Achilles, I assume both guards need to be removed first that counting starts or is it possible to hit the captain in between? I ask as I did not notice a health bar above the captains head, thus only try to hit the guards but those reappear (spawn) again...
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The fixed payout times are the worst part of this game and makes it absolutely family-unfriendly.