They told us it would be available through a chase event here on the 23rd of feb. Forums have always been the place to get any kind of notice on stuff like that (View Post)
By this picture your opponent has very clearly not placed full defences if neither have attacked so that is why you already have banners. No bug (View Post)
Nothing to fix. Once you’re in the group you’ll get matched with those who have the same win/loss ratio as you in the group. You both just got unlucky with the harder matchups (View Post)