Unable to login.

CG_MindTricks

@CloseQtrsWombat1 This can either be a device or connection issue. The only way to find out is if you try your account on a different device and/or using a different Wi-Fi connection or Mobile Data.

Deadye

- Device model and OS: OnePlus One (Tried on Galaxy S4/S5 as well)
- Type of connection: (Mobile Data or Wi-Fi) Either
- Internet provider: Rogers
- Ally Code: 811-667-225

CG_MindTricks

@Deadye I checked your account and can see that you logged in today. Has the issue been resolved?

Deadye

@EA_MindTricks Ive been grasping straws, I grabbed my old Iphone SE and logged in through that, but still cant connect through my Android device.

Chmurian

Same issues here. I've even reinstalled the game - nothing change.

- Device model and OS: Huawei Honor 7
- Type of connection: (Mobile Data or Wi-Fi) Either
- Internet provider: UPC (PL)
- Ally Code: 191-369-488

Deadye

@EA_MindTricks any update sir?

Nrex

I have a brand new samsung S8+ and made a brand new google play account and it won't let me in. I can play as a guest... but that isn't helping me

Deadye

Any update here?

Ally Code - 644-262-517

CG_MindTricks

@Deadye There is absolutely nothing showing at our end for your account. It seems like the issue is with your Android device, it's not an account issue. Please contact our customer support team and they can take you through some troubleshooting steps for your device. Thank you.

CG_MindTricks

@Chmurian It looks like you managed to login as well, seems like it was a temporary issue.

Deadye

@EA_MindTricks Ive had people login with my device, and I cant login into theirs.

CG_MindTricks

@Deadye I sent you a PM because I need more details.

adaici1

Hi, can't log in for three hours, showing checking updates screen then message "connection error", though everything ok with the network. Can it be problem with the server?

739519144 ally code
iPhone 5, wifi/mobile