Missing Padme shards

spitfire18213

Hoping someone from CG can help me.

Ok, starting to get a little frustrated. Called EA 3x now, to get the missing 50 Padme shards to unlock, every time I’m told their “access tool” is down. Anyone have an idea on another route to get this resolved?

I can’t get past tier 6, so that’s not an option short term.

Attached are pics of my issue and my ally code.

Thanks.

SemiGod

spitfire18213 wrote: »

Hoping someone from CG can help me.

Ok, starting to get a little frustrated. Called EA 3x now, to get the missing 50 Padme shards to unlock, every time I’m told their “access tool” is down. Anyone have an idea on another route to get this resolved?

I can’t get past tier 6, so that’s not an option short term.

Attached are pics of my issue and my ally code.

Thanks.

Their access tool is down. I can't get helped either until tomorrow most likely. Just be patient they aren't tryna jip you. Calm down.

spitfire18213

Just frustrated, been trying on the phone with EA since day 1 of event. Hoping I can find an alternate method.

SemiGod

spitfire18213 wrote: »

Just frustrated, been trying on the phone with EA since day 1 of event. Hoping I can find an alternate method.

Yeah I feel you. I have a Zeta issue and I've been waiting for 2 days -.-

spitfire18213

Sorry man, it sucks. Hopefully someone from CG sees this.

UdalCuain

Go to Answers HQ and add your name and ally code to the list of people missing shards. Don't open a new thread, just add your details to the current one.

Nothing can really be done about it on these forums. Answers HQ will be the fastest at resolving, though it's likely to be tomorrow at soonest. https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

ChrisMMA1

ChrisMMA1

Same problem here.

Puuzaa

Still same here..
I wanna buy that separatist pack to try Padme 7* but because Padme-event is almost over and i have not seen 75shards what belongs to me, i'm not buying nothing..

spitfire18213

F
finally fixed, but be aware took a 25 minute phone call and they still are not wanting to compensate for time and trouble.