TW crashed in the middle of a fight

Just attempted a battle and the attack buttons disappeared, only had one toon left to kill.
Force closed the game and went back in to clean up, my squad is unavailable, yet the squad i was fighting is fully revived and shows one attempt kjitnre2c41i.jpg
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Replies

  • This has happened to me several times over the last 6 months, including in PvE challenges. I reported it, and got an email asking for more info that I could no longer access. So I just reported the info I could access and remember but got another email stating that I didnt report enough info for them to track what went wrong. Another words, I was screwed (this included some rewards). Wish I had better news for you. When reporting, make sure you include time, day, teams and what happened exactly, how can they re create the issue. TW was over by the time they got back to me on some and so were the challenges.
  • Wtrdrgn29
    1 posts Member
    edited September 2019
    Time was a few minutes before posting this, most of my team is shown in the screenshot as far as recreating the issue, from what I've seen on FB and within my guild...it happens far to frequently for ea to say they are not aware of it
  • dcbfan
    59 posts Member
    edited September 2019
    EA never told me they weren't aware of it. Their emails have just said that I didnt provide enough info back to them, so they can either look at it or re create it. Now when it happens I just except it and move on. SO SAD!!!!!
  • Wtrdrgn29 wrote: »
    Time was a few minutes before posting this, most of my team is shown in the screenshot as far as recreating the issue, from what I've seen on FB and within my guild...it happens far to frequently for ea to say they are not aware of it

    They’ve said they are aware of it. Problem is figuring out what the cause is. They noted in the most recent title update that they “Added further monitoring tools to investigate battles becoming unplayable due to combat UI disappearing.”

    From what I’ve gathered they haven’t been able to duplicate the issue in house. I know it has never happened to me personally.
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