Thanks for the info, we are investigating what happened here. It appears to be working for most players but please send in a support ticket if you believe you did not receive the correct number of shards after the update. @lisztophobia Can you send me your ally codes?
@CG_SBCrumb
It's not the lose of the 75 shards that I have an issue with. It's that I have zero shards and it wont give me shards for beating it.
Who says you wont get shards next time the event comes back.
If we look at empirical evidence I'd say the chance if you getting shards next time they launch this event is somewhere between 99% and 100%
He cant currently get them in this event. Why should he have to wait because cg screwed up again?
I'm just going to bump my previous thread because its still not fix . I shouldnt have to fill out another ticket just to get told to wait they are working on ot again.
@Endilis good luck getting more than a reply and then tumbleweeds... ea support officially stated that if you spend on the game they have a different metric for helping you, so maybe if your spending they may help you more?? I’m on day 14 I think of daily nudging and getting nothing in response..
@CG_SBCrumb looks like another guy who has been stuffed over by glitches in the game recently but no one wants to help...
Started with 75 shards from DS. Got 75 extra from DS. Rolled back from 150 to 0. Received a form letter from customer service saying everything would be remedied automatically. Sent ally codes to @CG_SBCrumb per his request and never got a reply after that.
Have defeated LS now. Current status, stuck at 75 with no way to unlock. Evidence below (video duration less than 30 sec).
@lisztophobia good luck in getting @CG_SBCrumb to reply after you give him ally codes, relevant information, explain the situation etc.. it’s all about ignoring customers and hoping they go away. Actual fact
Replies
CG:
He cant currently get them in this event. Why should he have to wait because cg screwed up again?
R.I.P all non Malak owners.
I was off by 13 mins but I can read the future.
Seems CG-ites are posting more on reddit than anywhere else. If only they had an official location to post information and updates...
@CG_SBCrumb looks like another guy who has been stuffed over by glitches in the game recently but no one wants to help...
Have defeated LS now. Current status, stuck at 75 with no way to unlock. Evidence below (video duration less than 30 sec).