Help getting my old account

Dhoey10_V2

I would like help getting my old account up and running again.
I tried connecting to my Facebook but accidentally connected the new account to my Facebook.
I’m on a new device as well.

Reality_Loss

I did the same thing, and submitted ticket to EA. The first support was unable to help, then I received an email from EA asking if the ticket was resolved, said no and was connected to a second support, who relinked my account. Needed ally codes and player id of both accounts.

Dhoey10_V2

The only issue is I don’t know my old player I’d and ally code. Only the name of the account

chpMINIsolo_77

You would need your player ID, otherwise anyone could claim that account. I assume you would also need the email address associated with the account too

chpMINIsolo_77

@Dhoey10_V2 Did you already find your account?

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/252917/new-guild-looking-for-players#latest