Hello,
I have submitted 3 tickets for glitches and problems I have encountered with the game. The most recent being the level 80 day 1 activities glitch. I haven't received a single response to the tickets I've submitted. Has anyone else received no response to their concerns?
It has been over 2 weeks since my initial ticket was submitted. I've heard others stating that they receive great customer service from EA. I can't even get a response. I am quite concerned. I have received email acknowledgement of each ticket btw. Are my expectations too high? Sorry if this concern is posted in the wrong section, but I wanted some community feedback on how to approach this negligent treatment from support.
David Falcione
Crocodile Gun Di
236-985-127
0
Replies
Lørd' Ąngęłùs
Did you try submitting a new one? Glitches happen. Maybe it got stuck or lost after the auto-response email. Stranger things have happened.
All the complaints I have made for various have bean auto-closed....all of them.... over 5....