Example: Your crystal shard packs are probably exponential distributions if I had to guess. You could be clearly influencing your advertising by designing a rng pdf (probability distribution function) that technically has a probability to get 300 crystals but it could be tiny.
Conclusion: I think you owe your consumers full disclosure of pdf and cdf (cumulative distribution functions: intergrals of the PDF, for people who don't have the resources to perform this calculation on a data set) for any random number generators, or related software tech, that directly influences the outcome of a fiscal transaction. It's ethical business practice and allows your consumer to make the most educated decision they can, yielding a higher reward-to-expenditure for the consumer which I would assume correlates with increased spending.
Possible Solution: Include an info icon that opens a page with a properly labeled visualization of the probabilistic odds we are investing in.
Edit: title
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Packs bought with in-game currency have RNG.
Not gonna change.
/signed