I am forwarding your issue to our developers .Although the support team can't make any changes directly, we are passing your feedback on to the game team to consider in future updates.
Moreover I value you as a player so I can add 200 crystals on your account please revert if you want it.
You've made a purchase from Electronic Arts on Google Play. Order number: GPA.****-.****-.****-.***** Order date: 3-Oct-2017 9:44:28 PDT AM Item Price 4*Scavenger Rey+750Crystals (Star Wars™: Galaxy of Heroes) $7.50 Reward: 4*Scavenger Rey+750Crystals -$7.50 Tax: $0.00 Total: $0.00 Payment method: Google Play balance
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That's crazy. All we want is what we "paid" for.
I guess this is good for anyone else who is wondering exactly how to redeem this promotion when it works correctly.
Still do not have what I paid for though.