Anyone having issues with the Kylo Ren Promo.
I have spent hours on the phone to get EA to give him to me because it didn’t pop up. Turns out I had a guest account which was underage. They told me to create a new gamecenter account and start a new game, once I did this they transferred my guest game to my gamecenter account which was awesome. But they are fighting me hard on giving me Kylo. I don’t get it. He’s free and they can see I never received him. After 2 plus hours on the phone and multiple emails. I still have not received him and I don’t think I will.
Any help or ideas?
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Replies
The solution is to log in from a device that hasn’t obtained Kylo (I recommend preferably one that don’t even has the game installed) and you will get him
I used my wife’s iPad and it worked
I hope the promo is still valid and you are able to get him!
Cheers
EA thinks it’s a 4 yr old account and is not eligible for the promo. But they will accept my debit card.
Figured.
New Apple ids on devices I never used and installed game and nothin.