Intermittent Login Issues: 3/9: [Resolved]

QJinX · March 9, 2018 7:52PM

The dev announcement says 'fixed' I hate to be the bearer of bad news but it is certainly not fixed. Most of my guild and I are still locked out. Yes we restarted the game and cleared cache.

Mepp · March 9, 2018 7:54PM

If i cant log in to the game I guess I can ask for all the money I have spent in it to be cashbacked.
Why wont the game be removed from EA and given to another developer? We all know that EA cant handle it.
1- Game is turning exaustive and guild officers are getting on their nerves
2- Content is being delivered at turtle speed
3- Content is being delivered without being tested
4- Community isnt being heard at all
5- CG asks for trust and pacience but wont give us any reasons for us to give it to them

Lee_Troyer · March 9, 2018 7:54PM

France, android phone can't connect through wi-fi or 4G, iPad can't connect through wi-fi. I've been out for a few hours now ("intermittent" is not the word I would use) missing various rewards and Heroic Rancor. Not taking it kindly...

onk · March 9, 2018 7:56PM

Missed my fleet payout..,

Fizix · March 9, 2018 7:56PM

It's DNS related. Manually setting your default DNS to 8.8.8.8 and 4.4.4.4 will get your game working over wifi again.

Semi · March 9, 2018 7:59PM

Just shut off your wifi temporary....works.......you wont die for some hours off the game.....

Atrreyu · March 9, 2018 8:01PM

This sucks. They will send everyone some lame reward and call it a day, folks who rely on rewards from top spots in both arenas are stuck like chuck. You will get what they deem is a compensation and it won't be near what you'd get. That's also not counting the folks who lost in TW because of CG's connection issues. PROVE ME WRONG CG, do the right thing.

ValentinFeer · March 9, 2018 8:03PM

Same problem in Montreal, Canada.

GSmithUK · March 9, 2018 8:07PM

UK here, can't play either account via emulators, iPad, iPhone on network data or wifi. My adroid client will connect via network data but not wifi.

This messages is being typed by wifi so it isn't my connection.

jp189512 · March 9, 2018 8:08PM

I connected via mobile data so the issue seems to be the game not being able to connect with wifi

Raymundo2387 · March 9, 2018 8:09PM

Working for me now - UK iOS

Solaros · March 9, 2018 8:11PM

Missed out on contributing to the TW (saving attacks for the last few hours) as well as missed my biggest Bonus Energy refresh of the day due to the blackout. ARGGHHH!!

Vorgen · March 9, 2018 8:12PM

Power off your device and turn it back on. Working for me now - US iOS wifi

Bretii · March 9, 2018 8:14PM

I was able to get in, but missed the last part of our war and didn't get to contribute to our score.. was out for a few hours here on an iPad.

Vampire_X · March 9, 2018 8:15PM

Starting to see more wifi and celluar connects working now.

AniSolo · March 9, 2018 8:18PM

I just could log in and now I'm waiting for the crystals....

djjonze · March 9, 2018 8:20PM

Couldn't log in for several hours. Missed crystals and raid. Can log on now, though.

Semi · March 9, 2018 8:24PM

Stop crying out loud ....some Members already post some fixes about this so Read before shout!

CG_Leviathan · March 9, 2018 8:24PM

CG_RyDiggs wrote: »

UPDATED 12:20pm by @CG_Leviathan

Hello once again Heroes,

Since discovering the source of our login errors we have been working to resolve them as quickly as possible.

There may still be some intermittent connectivity errors for some players as we manage this.

Thank you for your patience, we will keep you updated as this is resolved.

-Levi