I got the max red crate in conquest, but didn't get max rewards. I was only awarded the second to last crate rewards. This happen to anyone else?
How do I go about getting this fixed?
I was done though. I've been done for 3 days.
Believe me I wouldn't abandon it if I wasn't done. I'm pumped for Malgus.
Anyone know how I can get this fixed?
I was done though. I've been done for 3 days.
Believe me I wouldn't abandon it if I wasn't done. I'm pumped for Malgus.
Anyone know how I can get this fixed?
Unless you have a screenshot to prove you got red crate on *this* conquest there's nothing you can do. You can put in a ticket but they'll just tell you that you didn't earn enough keycards.
What a bunch of ****! So now I have to document and record everything I do in game just in case CG's game screws up? I've been playing this game since launch and the amount of bugs for a billion dollar game is pathetic. I shouldn't have to screenshot everything as a failsafe if their game worked correctly
Consider it from their perspective. Players lie all the time. If players could just say “hey, I actually got 630 keycards but only for 626 reward” players would do so left and right.
I personally believe you only got 626 and simply didn’t finish conquest. But that belief aside, it’s up to you to provide evidence for claims you make. If you lack the evidence, then you don’t have a viable claim.
I get that I have no evidence to back up my claim, and that people lie all the time.
I have a 8.9M roster and have played this game since day 1 launch. The red box is easy for me to get. Conquest is fun for me and I'm a die hard OR fan, so Malgus is my priority. I'm not going to call it quits until I had the red box.
Again I see your point that without proof I could be lying. Then again we all know how often CG screws up rewards. So I'm sure you can see that perspective as well.
Once again, does anyone know where I can call, email or message in an attempt to get this resolved please?
What a bunch of ****! So now I have to document and record everything I do in game just in case CG's game screws up? I've been playing this game since launch and the amount of bugs for a billion dollar game is pathetic. I shouldn't have to screenshot everything as a failsafe if their game worked correctly
Yeah, I don't buy it
You just forgot to complete those last 4 burritos
And yes, sadly yes, if you have been playing this game since launch, then you know how CG operates (with all those fails and bugs)
In fear, I always take a screenshot of my red crate every conquest, in case a RARE case like this could happen (which seems VERY unlikely, even for CG standards)
There is nothing you can do about it, my advice? From now on, record everything it can "fail"
I don't think it can fail, but in a RARE ocassion it does, you have evidence
PS: You guys really censor the acronym for ScreenShot? lol
This is exactly like every single complaint of being "kicked out of GAC even though I know I joined!"
Player: I joined GAC! I know I did! CG sucks!
Everyone else: Did you screen shot?
Player: No! Of course not! Why would I?
Everyone else: Start taking screen shots so you can prove it.
Player: Fine! I'll show you all!
And then that player never complains again about being "kicked out of GAC" even though they joined.
So, do you think CG, who apparently can't make a functioning game, somehow tracks players taking screenshots and adjusts whether that player has specific bugs or not? Or do you think players are mistaken despite their adamant yelling to the contrary?
Can't CG just got look at player history to verify. In this case verify that I got the red crate. I believe they should be able to look at my player history and accomplishments. How else do they resolve specific issues that are isolated to specific players when they arise?
Do you know how much data that would take? Like, 1 million players every second of everyday. No company who designs games does that. You get incident reports of specific flags with cut pieces of information relevant to that flag.
Did you do something to break the TOS? If so, they might have a recording. But then you have bigger problems.
I get that I have no evidence to back up my claim, and that people lie all the time.
I have a 8.9M roster and have played this game since day 1 launch. The red box is easy for me to get. Conquest is fun for me and I'm a die hard OR fan, so Malgus is my priority. I'm not going to call it quits until I had the red box.
Again I see your point that without proof I could be lying. Then again we all know how often CG screws up rewards. So I'm sure you can see that perspective as well.
Once again, does anyone know where I can call, email or message in an attempt to get this resolved please?
Someone I know posted this image and said “nailed red crate”. We had to point out that he hadn’t earned the red crate, even though there was a picture of it in the reward panel.
Can't CG just got look at player history to verify. In this case verify that I got the red crate. I believe they should be able to look at my player history and accomplishments. How else do they resolve specific issues that are isolated to specific players when they arise?
If the game itself registered you with 626 keycards, what makes you think any data CG looks at will say different?
I get that I have no evidence to back up my claim, and that people lie all the time.
I have a 8.9M roster and have played this game since day 1 launch. The red box is easy for me to get. Conquest is fun for me and I'm a die hard OR fan, so Malgus is my priority. I'm not going to call it quits until I had the red box.
Again I see your point that without proof I could be lying. Then again we all know how often CG screws up rewards. So I'm sure you can see that perspective as well.
Once again, does anyone know where I can call, email or message in an attempt to get this resolved please?
Someone I know posted this image and said “nailed red crate”. We had to point out that he hadn’t earned the red crate, even though there was a picture of it in the reward panel.
Is it possible you made the same mistake?
No I acutually was still playing in conquest last night for something to do as I had excess energy. Just getting 3/3 on each battle and finished two more of the boss feats. So I had well over the 630
Can't CG just got look at player history to verify. In this case verify that I got the red crate. I believe they should be able to look at my player history and accomplishments. How else do they resolve specific issues that are isolated to specific players when they arise?
Go to Settings->Help as somebody else suggested. Follow the link and create a support ticket. That's the only way I know that might get somebody to look at your particular data.
Can't CG just got look at player history to verify. In this case verify that I got the red crate. I believe they should be able to look at my player history and accomplishments. How else do they resolve specific issues that are isolated to specific players when they arise?
Go to Settings->Help as somebody else suggested. Follow the link and create a support ticket. That's the only way I know that might get somebody to look at your particular data.
Thanks. That's what I did. Now just have to wait a day or two to hear back
Actually I am questioning the number on my rewards message. (I got my red box though)
It said I had completed 646 key cards. I know I only left 2 feats undone (worth 25 points), but I thought the Max was 667 this conquest. Trying to work out where it found the extra 4 points from.
I also did not screenshot so maybe it was 642 in the message.
LoL yeah I should probably take more screenshots of rewards in this game than I do. Regardless, I always may sure I complete that one extra feat even once achieving the requirement, just so the off chance of them calculating something wrong is reduced.
Can't CG just got look at player history to verify. In this case verify that I got the red crate. I believe they should be able to look at my player history and accomplishments. How else do they resolve specific issues that are isolated to specific players when they arise?
Look chances are you are going to have to write this one off ... you likely have 2 choices from here, next 2 conquests, buy the $10 pack and get extra 40 shards (so you can unlock Malgus at the end) or wait another 2 conquests to pick up Malgus from Scav nodes
Support won't help you; even if you had a screenshot. The support isn't CG, it's a generic EA support line. They'll look at the data and say 'nah brah' and that'll be it. Unless you are luckily to grab a CG employee another way, there's no real way of arguing your case.
Why do you guys act like CG never makes mistakes? It is very plausible this guy got max crate and CGs game broke again. I’ve had many times where I’m missing rewards and I join GAC and TW and the game doesn’t register it. This game is very very buggy. Btw I wouldn’t write complaints here you’ll just get CG fanboys saying your always wrong and CG is always right.
Replies
I've been done on red crate for 3 days
If it says 626 then you were not done. You were 4 burritos short.
Believe me I wouldn't abandon it if I wasn't done. I'm pumped for Malgus.
Anyone know how I can get this fixed?
To fix this; next time get 630 keycards. 626 is not a complete conquest
Do you have evidence to suggest you actually earned 630 as opposed to the 626?
Allow up to 24 hours. Because CG.
Unless you have a screenshot to prove you got red crate on *this* conquest there's nothing you can do. You can put in a ticket but they'll just tell you that you didn't earn enough keycards.
I personally believe you only got 626 and simply didn’t finish conquest. But that belief aside, it’s up to you to provide evidence for claims you make. If you lack the evidence, then you don’t have a viable claim.
I have a 8.9M roster and have played this game since day 1 launch. The red box is easy for me to get. Conquest is fun for me and I'm a die hard OR fan, so Malgus is my priority. I'm not going to call it quits until I had the red box.
Again I see your point that without proof I could be lying. Then again we all know how often CG screws up rewards. So I'm sure you can see that perspective as well.
Once again, does anyone know where I can call, email or message in an attempt to get this resolved please?
Yeah, I don't buy it
You just forgot to complete those last 4 burritos
And yes, sadly yes, if you have been playing this game since launch, then you know how CG operates (with all those fails and bugs)
In fear, I always take a screenshot of my red crate every conquest, in case a RARE case like this could happen (which seems VERY unlikely, even for CG standards)
There is nothing you can do about it, my advice? From now on, record everything it can "fail"
I don't think it can fail, but in a RARE ocassion it does, you have evidence
PS: You guys really censor the acronym for ScreenShot? lol
Thank you. I appreciate it
Player: I joined GAC! I know I did! CG sucks!
Everyone else: Did you screen shot?
Player: No! Of course not! Why would I?
Everyone else: Start taking screen shots so you can prove it.
Player: Fine! I'll show you all!
And then that player never complains again about being "kicked out of GAC" even though they joined.
So, do you think CG, who apparently can't make a functioning game, somehow tracks players taking screenshots and adjusts whether that player has specific bugs or not? Or do you think players are mistaken despite their adamant yelling to the contrary?
Did you do something to break the TOS? If so, they might have a recording. But then you have bigger problems.
Someone I know posted this image and said “nailed red crate”. We had to point out that he hadn’t earned the red crate, even though there was a picture of it in the reward panel.
Is it possible you made the same mistake?
If the game itself registered you with 626 keycards, what makes you think any data CG looks at will say different?
No I acutually was still playing in conquest last night for something to do as I had excess energy. Just getting 3/3 on each battle and finished two more of the boss feats. So I had well over the 630
Go to Settings->Help as somebody else suggested. Follow the link and create a support ticket. That's the only way I know that might get somebody to look at your particular data.
Thanks. That's what I did. Now just have to wait a day or two to hear back
It said I had completed 646 key cards. I know I only left 2 feats undone (worth 25 points), but I thought the Max was 667 this conquest. Trying to work out where it found the extra 4 points from.
I also did not screenshot so maybe it was 642 in the message.
LoL yeah I should probably take more screenshots of rewards in this game than I do. Regardless, I always may sure I complete that one extra feat even once achieving the requirement, just so the off chance of them calculating something wrong is reduced.
Look chances are you are going to have to write this one off ... you likely have 2 choices from here, next 2 conquests, buy the $10 pack and get extra 40 shards (so you can unlock Malgus at the end) or wait another 2 conquests to pick up Malgus from Scav nodes
It's very sad.
Missing 25 shards
A lot of us are still missing up too 600 crystals from over 2 weeks.. don’t hold your breath