Can someone please explain to me why randomly I open my characters and can add a point to my top players? Just one point and it takes the option to up anyone else away? What happens that allows points to be added? I have hundreds of all the required mats. I know levels are required at times but this for oval 60 characters.
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It's because of the purple mats, (scroll down on the ability mats). You rarely have many of them, so when you upgrade they go away and others lose the ability to upgrade.
Now that I have told you, you will probably upgrade all your guys and wreck me
Don't worry, it has happened to everyone. It's a bad design, as there is nothing to indicate to use that we need to scroll. Normally if we see a scroll bar, we know to move that part of the screen.