I live in Brazil. Here and in many other countries the price of the crystals is absurdly different in between IOS and Android. EA and CG losing money on this because many fail to spend in IOS because they feel jerks knowing that your neighbor spends 1/5 of the value .
If I solve mobile switch to a another OS, AE and CG will force me to abandon my account there since November ?
Many games offer this option !
Please work it
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https://9to5mac.com/2016/06/13/game-center-removed-homescreen-ios-10-beta-1/
Any EA/CG team member can answer me if there is a job of that ?
please, you can share this email transcript?
Dominic Gil. How may I assist you today?
you: Hello, I've got a few questions regarding account support between ios and android
Dominic : Hi there! Sure, all answer you with the best I can!
Dominic : I'll*
you: I've read on various topics that this is currently not something that is supported but I've also seen that a few people have been offered crystals to compensate for the potential loss of investment when switching platforms. Is this still something that is taking place?
Dominic : Well, I'm not entirely sure, as it is depending on the situation! The studios are the ones providing the compensation. Compensations are given if the error was happened on our ended, for example losing your progress in the process of switching platforms
you: I suppose I'll give a little more information about my current situation to help with the question. I'm currently playing on an android device and, with all the complications surrounding the Galaxy Note 7, I'm looking at switching to the new iPhone when it comes out. I have invested quite a bit of money over the past few months that I've been playing. I would hate for the switch to completely negate the time and money that I have spent playing the game.
Dominic : I understand! Of course, there are some workaround for it, but may be a little complicated. To confirm first, you have the option to link your game to Facebook, correct?
you: I do not, unfortunately. I do not have an active facebook account. my player ID is ____ and it is tied to the email account ______
Dominic : Oh, I understand. However, the easiest and most quickest way to transfer your game progress cross platform, is via Facebook. You'll just going to sync you game data to Facebook from Android, then when you have the iOS device, open your game and access your Facebook so that you will have the option to sync your account from Facebook to iOS. Simple, correct? Well as much as cross platform is concerned, I don't think Android and iOS will ever be friends to share data cross platform.
you: If I use this method will I keep all of my current saved data? As in unlocked characters, level progress, and items?
Dominic : Yes, that is correct! Most mobile games use this method, so I'm pretty confident with it!
you: Okay, thank you!
Dominic : No worries here! Is there anything else I can help you with?
you: Not at the moment, I appreciate it.
Dominic : Okay then! Feel free to contact us back if there are other issues.
Dominic : Thank you for contacting EA, you can end the session by clicking on the end chat button.
I took out my email and user ID but everything else is a direct copy and paste
Thanks for posting the transcription. I, and members of my guild, tested and not worked.
Still waiting on this topic some response from developers .
Not in my country!
thats what I did... I spent money on this game... and I refusse to start over without those gems. Im máx lvl, with 18 7* characthers and 1 gear X and 1 gear XI
Android leaves iPhone in the dust on every lvl for half the price.
This is not about iOS vs Android. This is not about the price of the devices (I have and iPad because it was a gift)... it's about how this game can make you waste time and money, because you cannot change the OS.
That is one of the dumbest responses I have ever heard.