I just purchased 5 Poe shards from the Cantina shipments and didn't receive them. Prior to buying the shards I had 15/30 and after our hashing them I still only have 15/30. The Cantina tokens were taken from me so as you can imagine I'm annoyed by this since it takes considerable time to amass 400 tokens. Has this happened to anybody else and if so, did you receive them in the end?
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I wrote an ticket and hope i get them.
PS:Sorry for my english
I'm pretty sure I'm missing 10 so I've asked them to look into it.
Don't be sorry, you speak better English than I speak any other language
Poe is still purchasable.
Yeah I got QGJ shards instead, my shipments were still on cool down so there was no option to even get QGJ, unsure if this will continue once he is in there or just happening now before he is added
My reset on shipments has just happened, I have purchased poe again and this time I have received his shards. Believe it must of only been when purchasing your first shipments when QGJ was not there that this bug was happening, hope this helps in some way
Received QGJ instead of Poe after midnight. This morning I bought 5 more for Poe and worked.
What will happen with the 5 missing Poe or the extra 5 QGJ?
@EA_Jesse any idea if we will get the shards back mate?
files a ticket, spent 15 mins on the phone and did what they told me ( click restore purchases , in settings).
Did nothing for me, this was 12 hours after I bought the shards to promote Ahsoka, he said to wait 24 hours and see if I get.
38 hours later a 30+ min phone call with them, and having to explain the difference between the Cantina and shipment and other stuff, at the end ---- Sorry >> ( ? What ) can we help you with anything else.
Like you didn't even help me with this!