It's easy to bind your account to a Google Play account.
First off - I'm an Android user - I don't know the process for iOS.
I've spent some $$ on this game and have been playing as a guest for around 4 or 5 months I guess and have been sweating losing my account. I'm also a guild leader and was concerned with if lost my info, what was going to happen to the guild... The steps are easy and I just finished doing it.
1.) Just sign out of your game, you won't lose your progress.
2.) Go into the settings and Sign into Google Play.
3.) You will be prompted to either use an email account already listed or have the option to create a new account - select create the new account.
4.) Go through the process of doing just that with a new email, etc.
5.) Start the game back up and when prompted to sign in, hit the new email you just set-up.
6.) It will ask you if you want to start a new game or continue with your existing game - select continue.
7.) The game should open with your current game and it will be linked to Google Play.
When I did it, The little achievement icons at the top appeared and I got a bunch of XP that I guess I missed out on. Then I took it a step further and signed out, then signed back in. Worked fine, I didn't lose anything and now I feel better about having a bound account in case something happens.
After that, I went into swgoh.gg and synced my account there as well.
Anyway - hope this helps anyone who is or was in the same boat as me.
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SYNC YOUR ACCOUNT ASAP
+99999999999999999999999999999
I'm not a tech savvy guy at all and if I can do it - everyone can do it. It's easy.
Update: just finished! It worked exactly as his step by step said it would! Now my game will survive if my phone dies!! Thanks again!!
Customer support does not, (at least when this happened too my sons moving devices android to android) have options for linking old guest accounts to new google accounts. Especially accross devices.
I know you cannot at this point move from iOS to android and vice versa either.
This may have changed, but it would be much better if you can do it yourself than relying on customer support. They were very apologetic when it happened too them.
Very important information no matter what.
i really love you right now...ive been playing as a guest more than a year and my phone was starting to show its last vital signs
love ya
this is necro'd
it is helpful info though so maybe sticky it somewhere and close it.