Hyperdrive Bundle
March 2, 2020 5:43PM
edited May 2021
So I am a moderately long time player and a recent buyer of the Hyperdrive bundle.
As per the wording of the bundle it says that it doesn't -give- shards. However nowhere in it did it say that it would -take- shards if you had them! Hence my problem.
I decided to put in the leg work and gather enough shards to get characters to 7stars after this Bundle would supposedly set them to 5stars for me. Characters like Veteran Han Solo, Veteran Chewbacca, Tie Silencer, Nightsister Spirit, and several others. You can do the math on how long it took to hit those numbers....It was a good while.
I even bought energy refreshes to get those shards. All to be ready for after I bought the hyperdrive bundle! Imagine my surprise when my 170-200+ shards just vanished.
Instead? Instead I essentially paid $100 for EA to click the Upgrade button for me a few times. Because it literally consumed all those hard earned shards.
Nowhere does it state, clearly, in the bundle that it consumes your shards. It simply states it doesn't GIVE shards. It states that instead it puts them to 5stars for you. It -DOESNT-...
Never, ever, ever would have bought this bundle knowing this. The wording on that bundle dances the border of false advertisement and has clearly left a sour taste in my mouth. I hope that people see this post and take it into consideration before they buy this Bundle.
As per the wording of the bundle it says that it doesn't -give- shards. However nowhere in it did it say that it would -take- shards if you had them! Hence my problem.
I decided to put in the leg work and gather enough shards to get characters to 7stars after this Bundle would supposedly set them to 5stars for me. Characters like Veteran Han Solo, Veteran Chewbacca, Tie Silencer, Nightsister Spirit, and several others. You can do the math on how long it took to hit those numbers....It was a good while.
I even bought energy refreshes to get those shards. All to be ready for after I bought the hyperdrive bundle! Imagine my surprise when my 170-200+ shards just vanished.
Instead? Instead I essentially paid $100 for EA to click the Upgrade button for me a few times. Because it literally consumed all those hard earned shards.
Nowhere does it state, clearly, in the bundle that it consumes your shards. It simply states it doesn't GIVE shards. It states that instead it puts them to 5stars for you. It -DOESNT-...
Never, ever, ever would have bought this bundle knowing this. The wording on that bundle dances the border of false advertisement and has clearly left a sour taste in my mouth. I hope that people see this post and take it into consideration before they buy this Bundle.
Post edited by Kyno on
0
Replies
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/220084/hyperdrive-bundle-details
- Grand Admiral Thrawn
This is the most important line, the premise the sale makes a user believe that they will receive upto 65 upgraded characters but the line here suggests just upto 600k in GP. A lie, a complete lie for £100 its a complete lie, nothing is clear and i bet if we were to show this to an advertising standards agency they would agree that this game hides actual v suggested in small print. And im having the same argument online and i will be pursuing it, from working in a procurement environment, its misleading and unclear.
"For a New Player" they will received 600k GP in characters and ships. Its a statement of what they get, not a cap of 600k GP.
What exactly do you think is dishonest/falsely advertised about the bundle?
EA. Own help. Quite different.
The way merges work is as follows:
If you have a four star character unlocked, and are at 45/65, the HDB tops up your shards to promote it to 5*. Your shards are consumed.
If the same character is at 70/65, those shards are consumed and you will be sat at 5/85 towards 6*.
It uses the shards you have already to activate/promote characters, then tops them up as needed to reach 5*. Anything you shards you had over the 145 total needed to bring a character to 5* are retained by you.
Even if you have all the characters and ships in the bundle at 7*, it's still the best value pack we've ever had in game. The gear alone comes to way more than the price of the bundle.
btw, im chilled on it, i am following a complaints process on mis-selling which this clearly is. The wording is unclear, not precise and mis-leads buyers.
Can you point out the exact bit the you feel is vague and misleading?
The whole pack is still majorly misleading! I get all that but the pack description is poor, their customer service is so poor that they dont answer, they stick a link to here. EA are open for poor selling.
I don’t know how you can interpret “up to 600k GP” as a minimum. Good luck convincing the ASA that that part is misleading.
the opening line is UPGRADE UPTO 65 CHARACTERS then hide the small print that they should be emphasising. EA are poor, really poor in customer service and leave good people to defend them.
It’s a pretty commonly used term that suggests it might be fewer than 65.
Pretty much. If EA use Up To, expect the lesser. Never use the 5-330 'gamble'
And the hidden 600k GP, its more a wording of what is said rather than expected. Ill argue it out for those who wont because the forum threatens bans
If any company says “up to 65”, it would be wise to check the fine print to see the details.
Like it though, EA will give you 'up to' 1000 toons at £100 and you get 4. Och well im happy cos its up to! I bet you wouldnt be happy.
“Up to 65 characters” and “up to 600k GP” both seem absolutely clear to me.