UPDATE
Further investigation has shown there may have been an issue with the proximity between Territory Battles ending and Territory Wars beginning which caused a problem in the dispersal of rewards. As we review this further, this will require some more time, so our initial 24 hour window will need to be extended.
What this means for our players:
For now, players do NOT need to go to EA Help.
We’re prepping to implement a manual fix to disburse the proper rewards for Dark Side Territory Battles to the players that did not receive them..
We're very sorry that this messaging is resulting in more waiting, but we sincerely appreciate your reports, understanding, and patience as we work to resolve this. Thank you!
Support told me there's upwards of 1 million accounts that didn't get rewards either from the platoon thing or just a random bug and they have to go through them 1 by 1 and add then so we just need to stay calm and wait.
We're beginning to do some limited testing of this manual fix to roll out rewards. Please note that this testing is being done to ensure this fix is working as intended and NOT require a client restart of your game. I'll have more information and instructions for players going forward. Thank you!
We're beginning to do some limited testing of this manual fix to roll out rewards. Please note that this testing is being done to ensure this fix is working as intended and NOT require a client restart of your game. I'll have more information and in. I'll have more information and instructions for players going forward. Thank you!
Thanks you for the news , it's easier to wait when we have some ^^
@CG_Kozispoon
So are we looking at hours or days for this to go through? Appreciate the communication and hard work you guys are doing to sort this for us.
@CG_Kozispoon
So are we looking at hours or days for this to go through? Appreciate the communication and hard work you guys are doing to sort this for us.
Just received mine so coming in soon I'd bet. To clarify, got both the TB rewards as well as the stars earned.
@CG_Kozispoon
So are we looking at hours or days for this to go through? Appreciate the communication and hard work you guys are doing to sort this for us.
@CG_Kozispoon
So are we looking at hours or days for this to go through? Appreciate the communication and hard work you guys are doing to sort this for us.
Just received mine so coming in soon I'd bet. To clarify, got both the TB rewards as well as the stars earned.
Excellent! Thanks for posting. If anyone else encounters any issues, please sound off and we'll follow up.
We're beginning to do some limited testing of this manual fix to roll out rewards. Please note that this testing is being done to ensure this fix is working as intended and NOT require a client restart of your game. I'll have more information and instructions for players going forward. Thank you!
I got my DS TB rewards and the stars for the achievement. Thanks @CG_Kozispoon and the rest of the team for getting this fixed!
Replies
what progress ?
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/146421/notice-territory-battles-missing-rewards#latest
You know progress like downloading a big file over a 28.8k ISDN line, watching it go from 40 mins remaning to 55 mins remaining. THAT progress ;-)
btw...manual fix ?
days not hours ...
UPDATE
Our team is currently testing the manual fix. No ETA as of yet.
I volunteer to be a test subject. Please send my rewards now and I’ll post here when I get them
Dude, what did you do to get your post edited by Kozi?
Don't know....I think I wrote at the end 3 letters, one "w", one "t" and one "f" ... maybe forbidden ?
I think isn't unrespectful... I'm wrong ?
Wow, censoring acronyms now... Glad there's something they do fix quick ... /s
Thanks you for the news , it's easier to wait when we have some ^^
So are we looking at hours or days for this to go through? Appreciate the communication and hard work you guys are doing to sort this for us.
Just received mine so coming in soon I'd bet. To clarify, got both the TB rewards as well as the stars earned.
months maybe ...
Excellent! Thanks for posting. If anyone else encounters any issues, please sound off and we'll follow up.
I got my DS TB rewards and the stars for the achievement. Thanks @CG_Kozispoon and the rest of the team for getting this fixed!
Just wait, I haven't got mine yet but a guild mate did, they are coming it's just a manual rollout so it will take time.