So game still crashing, missed payouts, raids and gac join, and have a strong feeling it will be down for many all weekend at this point.
As this all occurred from buying their packs, is this cg wanting to give ftp’s an advantage?
Is the moral of the story they just no longer care about people who spend money on their packs?
Please tell us when it will be fixed as a roll out of the next few hours is a really bad answer as you all leave the office soon for the weekend in less than a few hours.
More specifics please, are you fixing the game crash before loading or refunding the packs?
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Most people will be fine.
And how can the rollout actually work when the game crashes before checking for updates happens?
How many whales will be in same position do cg care? Their communication and action speak for themselves
Apple store not working? Fixed within 2 hours.
Hey CG! Why don’t you put in some overtime and fix your game.
The solution is to stop feeling so entitled.
It’s not entitled at all. People spend money on a product. It is a fair expectation that that product works
cg only cares about money
also, cg doesn't care about money.
ps "self-entitled" is the word some in this thread mean to be using. also incorrectly, but still
You are different, let me sell you a new ferrari, just send me the money first
How is he entitled????? The game is not working, he paid money in the game. He deserves to be able to play what he paid for. That’s not entitled at all.
His entitlement is not “I spent money and now I can’t get the money back and I can never play the game again”
It’s “ I have spent money at some point in this game and that means that nothing should ever go wrong ever”
Why don’t you start off by saying how much you spend, and how that Put you in a bracket where you deserve such great customer service that they should be working through the weekend for you.
Is the real issue that you can’t get Malak because you can’t log in?
And you two **** above Are acting as if he pays every day to log into the game, or bought time sensitive gear or something. His “ product” is still there. Whatever he payed for is still there when he logs in again.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/223213/potential-login-issues-01-24-2020#latest
Say I buy membership to a 24/7 gym, then find out it's closed for a week. It's still there when it reopens, and the product hasn't changed. I don't pay daily to go there, but do I not have a reasonable expectation that it will be available anytime?
Yes and no.
Yes OR no. Sorry I didn't spell out the rules.
I see you have use quotation marks but haven't actually quoted anybody . I don't think you know how they work.
Same procedure as always...