Not all of us have multiple devices, so not only have we now missed gac, gw, payouts, but will also lose the end of month zeta, from daily rewards all for punishment of buying a pack and following help lone instructions to reinstall the game
I know it can be hard to find the time to type 2 lines for an update, but please can you try?
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my guild doesn‘t risk anything before tw. some still cannot login.
a clearly word: YES, all problems solved, 100% no issues after buying whatever would be fine.
@RoneytheHutt sorry amigo, you will fall back in both arenas, you cannot use all the free energy, you miss the refreshes for example the hyena ship,... your guild cannot make max. tickets. you don‘t get the saturday/sunday double zetas,... you miss all raids...
**** situation!
extra hard: you did, what the support said...
If#allhailsteveHjobs
But now we are down 5-6 zeta’s (2-3 tw, 2 challenges and 1 daily loggin) but we also now missed the 100 crystal daily crystal.
Then there the whole of the gac and gac tokens, and rewards, raids payouts, bomber farming, energy, etc.
And everyday it gets worse, it would be nice to know what exactly went wrong, but it sounds really bad
Somebody somewhere (Apple and/or CG) changed some code that resulted in players who had recently made a purchase to
1) not receive said item(s)
2) proc a recurring pop-up error message that indicated the game needed to be restarted
This lead some to follow EA Support's direction to uninstall and reinstall the game.
1) anyone who did this can't get past the "Checking for Updates" prompt on load and are immediately jettisoned from the game.
2) the fix rolled out on Friday reinstated all accounts except for the folks who had deleted the game. For them, their device can't connect. Although the accounts are unlocked, unless one has another device, folks are out of luck. This meant GAC hiccups, TW hiccups, no arena payouts, no dailies completed, lost zetas, drops from the monthlies etc.
Was going to ask where but found it hiding in this thread.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/223220/update-on-login-issues-01-24-2020#latest
Or let them go home and sleep since they worked on this over the weekend.
Oh I agree with that. I just don’t want them to try to sweep it under the rug