No reward for TB ?! [MERGE]

Quinlan_Vos_Country

No rewards here either after an hour wait. Force closed app and didn’t work

Maltese

I tried using the contact us option - phone. It said 0 minutes to received a phone call..... It's been over 10m.

Davo

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

tempting your players to uninstall after such a disasterous couple of weeks...tsk tsk

bitmoji

I uninstalled, reinstalled, nothing. Of the many guild members who are missing rewards, opening closing did not help, yet.

Formerly_Randy

ReyCharles wrote: »

Think I'm just going to uninstall and leave it at that

Same. What a waste of time this has become.

CodeSight

No rewards for me, too (on iOS 11.1.2)

Boonchie

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

Just tried this. Still no rewards.

RawdSW

No rewards from TB, it's been more than an hour since it ended - no email or anything else

Your_nerf

It’s like the ultimate “made you look”

Still nothing here. :-(

DorianBlade

@CG_Kozispoon

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes.
Additionally, you may also uninstall/reinstall.

That's not CGs OFFICIAL fix is it?

Because

1) It doesn't work

and

2) That's horrible.

Lugo

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

Tried it and it didn't work.

Drofdet

What recourse are people taking? I don't have time to play phone tag.

Slayvoff

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

Did all of this and nothing. I want my rewards, crystal apology won't let me buy wampa shards.

Swaie2004

Yeah restarting and re install don’t work most had already tried that. Just re issue rewards before our whole guild quits. It’s hard enough to recruit players to the guild to lose them over this bull. Cmon we should not have to delete and re install game to get the rewards we deserve especially with what u gave us to play.

Kitch

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

I thought they were delayed?

botabu

24 hours? Really? That is UNACCEPTABLE..... we put up with that debacle for 5+ days and now we have to wait potentially 24 hours for the rewards? Simply ridiculous.

Rebelscumalwayscry

I don't care if I get rewards tomorrow or today but this game is so broken I can't believe anymore

SpaSkoAwakened

I’ve got zero rewards in both profiles...

RawdSW

Six day long event with insane battles and platoon requirements and no reward at the end. Nice.

Ghostrider1982

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

Tried that and still nothing....after what I suspect will be the longest way in customer support history tomorrow when I don't get them after 24hrs I might try it again without the 2nd half....

Dosky

marco895 wrote: »

First : client crash.

Second: I didn't receive rewards...

Same for me and after several restarts there still aren't any rewards. Few guildmates got theirs reward but many, like me, did not.

AnonSwgoh

Kitch wrote: »

CG_Kozispoon wrote: »

UPDATE-
Players are reporting rebooting their game and a momentary wait is resulting in rewards appearing in their inboxes. Additionally, you may also uninstall/reinstall.

I thought they were delayed?

And I thought a active live TB couldn't be changed fixed edited etc..

LastPretender

Is this anything to do with using the exploit or just another bug?

Sebchatou

Same here nothing

ChrisSkywalker

Still nothing. Others in guild got rewards. I’m done with this game.

Chuybacca

Called EA and had the run around wait 24 hours. . . Seriously, do better

AleSahnDroh_1979

Same for me: crash and no rewards after multiple restarts....

MrFiveThumbs

No rewards for me. Thanks ea.

Formerly_Randy

LastPretender wrote: »

Is this anything to do with using the exploit or just another bug?

Well I didn't use the exploit (or even know about it) so... probably something else.

How ironic that the Dark Side territory battle would result in a dark ending.

Kozispoon

Hey folks. I know we're frustrated, and waits are never fun to sit through but let's keep it civil. I'm happy to help and provide as much assistance as possible, but even with the troubleshooting this issue will require a wait as these rewards are distributed.