Update to Raid Reward Changes - 4/11/18

Replies

  • Germi
    551 posts Member
    edited April 2018
    Carrie.
    You are trying to engage with the player base by putting in place regular Q/A + better communication.
    This comes with a price : trust !

    You told us that the rewards will be improved for all tiers
    With today’s content update released by your company the result is exactly the opposite of what you told us.

    Then, because of the global reaction to the update, in a long and complicated post you explain to us that it was unintended and then we will go back to full pieces ... in 2 weeks.
    Why not a hot fix ?

    Acting this way will unfortunately results in a lack of trust between your company and the player base.

    I honestly don’t understand anymore how you work and plan things. It just doesn’t make sense.

    Please get your things right internally ASAP, we are patient and dedicated customers ... be careful not to loose us.

    Thank you.

    Kind regards,

  • yossgold
    63 posts Member
    edited April 2018
    “Awesome” job with the hSTR rewards flattening.

    I have a suggestion, how about you “flatten” your salaries in the same way. From now on everyone at CG should make the same as the cleaning lady. You know, so it’s fair and the CEO doesn’t get that much richer than darling ol’ Sally.

    Are you so disconnected that you actually think that more shop creds for your overpriced and random shops are better than THAT MUCH GEAR”??? It really hurts you every time the community actually likes the in-game value, eh? Toon packs with omegas (Nihilus)? Community loved this and bought - hey let’s take out the omegas, this is actually worth it for them, we can’t have that. Great rewards for the hard work in the Sith raid? Nah, no no no. Nope. Omega packs? Yeah, they like those, let’s give them to them for 3 days every who knows when and not announce they’re in that back menu so that they miss them.

    It’s as if your barometer for everything you put in the game is “if they like it - it’s not good”.

    Haven’t your business analysts told you that you have immediate competition these days?
  • Can we speak to the supervisor? Because customer service doesnt seem to have worked.
  • Ender22
    1194 posts Member
    Remember that PS4 commercial showing how easy it was to share a game? (When XBox announced you would no longer be able to share theirs?)

    Marvel could really pull something like that off right now. Here’s how we give great rewards
  • Cannot wait till the next Q&A session...if there even is one. Grab your popcorn folks!

    I've been disappointed in CG before, many times actually, but since November 2015 this is close to the worst. Misunderstanding I get, lies I do not. Playerbases pay the bills, important fact to remember. Greatest piece of advice I can give, "let the wookie win".
    Still waiting on that edit forum profile setting so I can change my name...
  • Haters gonna hate. It is working well in tw, and I personally like the idea of more quality rather than quantity. Got complete mk3 stun cuffs in str t4 as second, which hasn't happened in ages with the other two raids. Me likey
  • Nope. In the last q&a @CG_TopHat I think said he was was looking forward to the launch of mobile strike and asked to be informed when it launched. It had been open a week already by that point.

    As for me I'm getting super frustrated with this game. Can't get zeta mats to save my life. The sith raid makes me... Well, makes me want to rage quit Everytime I play it. And every time the devs "help" the player base it sooner how ends up being terrible. Like asking a djinn for your the wishes. It never turns out right.
  • Cannot wait till the next Q&A session...if there even is one. Grab your popcorn folks!

    I've been disappointed in CG before, many times actually, but since November 2015 this is close to the worst. Misunderstanding I get, lies I do not. Playerbases pay the bills, important fact to remember. Greatest piece of advice I can give, "let the wookie win".

    Want to bet it won't even be a live QnA and that they'll answer an assortment of questions from that survey @CG_Erik posted?
  • hmmm, it seems that many player, who write here, are in a heroic sith raid guild.

    i am in a quiet good guild, nearly 120m gp, but no super-guild.

    so i want to speak for the few (?) other guilds, who struggle in t6 and t5 or lower tiers.

    we just finished t5 and the „better“ rewards are a shame! perhaps they exist in a box, but not in the daily reality.

    we lost our best player to a heroic-guild, and i am done with this raid.

    since we fight against the sith, i never saw a full gear material and i was always in the top3.

    til now... if better ranks bring only A BIGGER CHANCE, NOT to get a full material, i‘lll be happy if i get one with rank 33.

    i don‘t waste one hour per day AND night for making a good result. it brings nothing but frustration.

    only one wish: please don‘t make a reward update in the (h)aat and the rancor!
  • perhaps it would be a good idea, to give good player good rewards! otherwise these player have to feel like bad player, if they get always bad rewards!
  • no words for the guilds that aren´t playing heroic... and are getting scrap rewards, even with the new token they get smaller rewards than a rancor gives! for nearly a week of running one sithraid^^

    you have posted that:
    Special attention has been paid to increasing the rewards to better fit the difficulty of the Sith Raid Tiers 5 & 6 for the population of guilds currently running those Tiers, and to rewarding guilds for "moving up" to, and performing well in, those challenging Tiers.

    where is your special attention in increasing rewards? i can´t see them!

    and everyone is getting the same box... but what is inside depends on that terrible RNG you have implemented? so the last 20 ones always gets better prices in the box than the top 20 ones? and yes face the truth your terrible RNG is the worst in gameplay, even a slot machine in the casino has a better RNG implemented for giving rewards to the player than in your game

  • Inke
    32 posts Member
    At least the thread is still open. Letting everyone vent their frustrations is a step in the right direction, even if the raid and it’s ever-diminishing rewards are not.
  • Vohbo
    332 posts Member
    Sith raid is a disaster from start to finish. It's even worse for people that are at the low end of the curve. An awful raid that is handled poorly, and most of all just not fun.
  • G_Man
    18 posts Member
    CG Please Hire yourselves a mathematician please for heavens sake. He or She will be able to write or use an algorithm or probability / chance data to work out and allocate how important an item in a game is and therefore work out a reasonable drop.

    You are just pulling figures out of thin air. Otherwise please prove the maths to us on how HSith and T6 / T5 Have been improved (baselined) across the board compared to what we have previous.

    I bet if I allocated a figure to the Old raid rewards 1-50 comparied to New Rewards 1-50 I you will find it significantly less. Oh and % based drop rates are terrible ideas. 40% drop rate means 60% not drop. That means I could get nothing for months where one person gets Several. It needs to be fixed even if its a slightly lower level.

    Oh and go play the Game Full time like we do and then you will realised what an absolute kick in the nuts you have just given everyone.
  • Vohbo wrote: »
    Sith raid is a disaster from start to finish. It's even worse for people that are at the low end of the curve. An awful raid that is handled poorly, and most of all just not fun.

    This...!

    It does Not matter which rewards it gives as there is no fun to play with these rewards.
    Tb and all raids are purely boring, tw was made worse by going back from 35 to 25, Arena is only about luck with your po time and discord Chat...


  • Verror
    16 posts Member
    edited April 2018
    The thing was working wonderfully. In my guild we were very motivated to do the heroic, we were doing it, enjoying the internal competition...because of the rewards.
    Why change something that was working?
    Why now this communist flattening ( and nerfing) of the rewards that demotivates top players to do that extra effort? For the meager increase in tokens? For the +2 shards?
  • Pob
    36 posts Member
    edited April 2018
    Just disgusting, leave the rewards alone for STR.
    A long time player who's been kicked and kicked but this feels like decapitation. I hope this outpour from the community is part of your "metrics" you use. Don't give us deflective B$. Please reverse this change.
  • And again they only care about whales who hit heroic, but the #1 problem is awful rewards for T6 and T5 Sith raids! It takes even more effort to beat it for a 100-110m gp guild then hitting heroic at 140... Its an everyday grind for smaller guilds while HC guilds beat Heroic in few hours... Im not saying they shouldnt get better reward, but the difference is huge now you give them 100% full gear while lower tiers got worse than before! T5-T6 guilds already struggling to keep their players and you make it worse and only care for the well paying top and loudest part of community!
  • DonBongo92 wrote: »
    And again they only care about whales who hit heroic, but the #1 problem is awful rewards for T6 and T5 Sith raids! It takes even more effort to beat it for a 100-110m gp guild then hitting heroic at 140... Its an everyday grind for smaller guilds while HC guilds beat Heroic in few hours... Im not saying they shouldnt get better reward, but the difference is huge now you give them 100% full gear while lower tiers got worse than before! T5-T6 guilds already struggling to keep their players and you make it worse and only care for the well paying top and loudest part of community!

    It’s terrible across the board. We will get a few days (2 raids) to get fully crafted gear. And believe me 2 full cuffs or carbantis are not game changers. They completely missed the mark across every single tier in this raid.
  • Gemma
    8 posts Member
    edited April 2018
    I personally enjoy all the fake threats :)!
    "Sith raid is stupid and no one wants to do it, Im done with this raid *keeps doing the sith raid* "
    and my favorite
    " I dont trust you guys anymore im quitting >:( *doesnt quit* "

    Thank you everyone for your significant contributions to my entertainment :).
  • jedilord
    309 posts Member
    edited April 2018
    DonBongo92 wrote: »
    And again they only care about whales who hit heroic, but the #1 problem is awful rewards for T6 and T5 Sith raids! It takes even more effort to beat it for a 100-110m gp guild then hitting heroic at 140... Its an everyday grind for smaller guilds while HC guilds beat Heroic in few hours... Im not saying they shouldnt get better reward, but the difference is huge now you give them 100% full gear while lower tiers got worse than before! T5-T6 guilds already struggling to keep their players and you make it worse and only care for the well paying top and loudest part of community!

    +1
    Ravens1113 wrote: »
    DonBongo92 wrote: »
    And again they only care about whales who hit heroic, but the #1 problem is awful rewards for T6 and T5 Sith raids! It takes even more effort to beat it for a 100-110m gp guild then hitting heroic at 140... Its an everyday grind for smaller guilds while HC guilds beat Heroic in few hours... Im not saying they shouldnt get better reward, but the difference is huge now you give them 100% full gear while lower tiers got worse than before! T5-T6 guilds already struggling to keep their players and you make it worse and only care for the well paying top and loudest part of community!

    It’s terrible across the board. We will get a few days (2 raids) to get fully crafted gear. And believe me 2 full cuffs or carbantis are not game changers. They completely missed the mark across every single tier in this raid.

    do you really believe what you are saying?
    i would never ever trust what the "producers" are posting any more...
  • Shimrra
    109 posts Member
    wow you just show us un big and shiny middle finger in front of our face EA.

    There was some issue before (mod gate, some bugs like teebo etc...) but this time you excel, it's even worse than everything you did before. Well done and congratulations, when we think you can't do worse you reach the limits in a higher ground ! Incredible...
  • jedilord
    309 posts Member
    edited April 2018
    Shimrra wrote: »
    wow you just show us un big and shiny middle finger in front of our face EA.

    i don´t think so, it feels like we are seeing that part of the body that bart simpson always wants to show everyone
  • So essentially we had been too generous before and we wanted to nerf it and pose it as a ”BETTER” reward when we knew clearly that it wasn’t. We just were over zealous in selling it as being “better” and we apologize that you bought our sales pitch.
    They will un-nerf it in a couple of weeks but nerf it again in another few weeks. And now un-nerfing will still be a nerf because we are limiting it to one full piece and now we have expanded it all gear so chances of getting g12 pieces would still be lower. Be happy we are soooo very generous and pay us more money.

    There I summarized it better than the TL:DR version and closer to the truth.

  • Can't we just adjust the rewards to give everyone what we really want... Chewie Shards!
  • Hellios wrote: »
    Haters gonna hate. It is working well in tw, and I personally like the idea of more quality rather than quantity. Got complete mk3 stun cuffs in str t4 as second, which hasn't happened in ages with the other two raids. Me likey

    They’ve lowered quality and quantity. You’re gonna compare fully crafted stun cuffs to fully crafted g12 gear and a ton of g12 salvage? How does that equate to better quality? The only thing you get more of is shops currency, and given the fact that those shops are steep in pricing and you only get a few salvage which is rotated (so it takes you a long time to craft gear via the shops), that means nothing.

    This is a huge downgrade.

    I’m the farthest thing from a hater, I love this game (or I wouldn’t play it) and have stuck up for their decisions many a time. Just seems that lately they’ve been getting a bit too greedy. I get that it’s a business and I’ve spent my fair share of money on the game, but there has to also be some sort of push back from the other side. It seems that every time the put out something rewards-related that the community likes, it gets nerfed, whether it be with a bogus announcement like this time saying “we’re actually doing something nice, you just don’t see it” or by gradually doing it in the background thinking we won’t notice the drop rates getting consistently lowered.
This discussion has been closed.