It's a shame developers have said nothing
It's coming to the end of Tuesday and yet still no word. Tensions are high. Gamers are upset. A large number of P2P have either left or turned to F2P. Many F2P have left as well in frustration.
Sure we were angry at the 7/15 post by Jesse, but who wouldn't be when the post was more about warning us not to say anything negative about the game and then making condescending comments to frustrated gamers - who had every right to be upset.
The developers screwed over a lot of people. Sure there are some that think we should stop complaining, but that's because they didn't waste a bunch of money, credits, and crystals on something that was then obliterated and changed to something different that we did not invest into. Mods may not be completely obsolete but the fact remains that they are not at all what we bought into and isn't worth a fraction of the resources we flushed down the drain.
I'm sure the developers are "working hard" to rectify the situation. With their silence, however, it makes me believe that they're really trying to hope that we all cool down and forget why were upset in the first place. It's the wrong move to stay silent. There is a loyal fan base here and loyal customers.
I already gave a lot of feedback on the subject in many threads. I'm trying to remain positive but the silence is making my frustrations worse.
We deserve to be treated better.
Sure we were angry at the 7/15 post by Jesse, but who wouldn't be when the post was more about warning us not to say anything negative about the game and then making condescending comments to frustrated gamers - who had every right to be upset.
The developers screwed over a lot of people. Sure there are some that think we should stop complaining, but that's because they didn't waste a bunch of money, credits, and crystals on something that was then obliterated and changed to something different that we did not invest into. Mods may not be completely obsolete but the fact remains that they are not at all what we bought into and isn't worth a fraction of the resources we flushed down the drain.
I'm sure the developers are "working hard" to rectify the situation. With their silence, however, it makes me believe that they're really trying to hope that we all cool down and forget why were upset in the first place. It's the wrong move to stay silent. There is a loyal fan base here and loyal customers.
I already gave a lot of feedback on the subject in many threads. I'm trying to remain positive but the silence is making my frustrations worse.
We deserve to be treated better.
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Replies
*slow clap*
Even bad politicians do better PR when stuff goes wrong. We aren't even getting that much effort.
The value placed on communication with the "community" here is abysmally small.
After everyone understands the situation, there won't be much to complain about. Things are fine. Take some time and play the game. If you have capacity to learn and have fun, you will learn and have fun. There's a lot to like about the new update, but a lot of players haven't taken the time to learn that yet. You might be an exception. You're so smart you figured it out, already. Wait for the masses to get on the same page. And then talk.
No faith in the Devs after PreCraft 2.0
28 cantina coins for 16 energies
+1 for the thread even tho it's repetitive and posted probably 100 times , it is still ignored by the Devs.
i thought we would have an answer on monday but it appeared to me that they ignore us for a reason and it can't be good for us , simply because they would be faster to calm down peoples with good news.
last Devs post was on the 15th....4 days later it's the protocol of "no comments" or omerta law
i don't even know how i feel about it all... robbed ? disapointed ? frustrated ?
i've been thinking about an arena team of about 1500 power (if you know what i mean)
Cantina energy, credits and availability of top tier mods seem to be some of the main reasons that people are quitting. People are just not having fun and even I am on the fence.
Games like this and others alike rely a lot (or should) on word of mouth to tell your friends and colleagues about your favourite game. I told plenty to get on the clash of clans bandwagon back in the day, but how many in its present form could recommend it to others.
Please guys just give us some info on the proposed changes in the works
Only when they have weighed up the appropriate options will they address us, anything else, and let's face it Jesse & co will just get hounded (by me included)
If I was community manager I'd expect to say shortly
"we are working on addressing your concerns, whilst we can't promise everything in one go, we are going to prioritise the following immediately
a, b, c etc
Doing these things however may delay our plans to do X and X but these concerns must be addressed first and foremost.
Whilst some of you may be disappointed with these decisions we can only address the above at this time. This is due in part to other changes in the pipeline we want to bring to you, and as such I hope you can appreciate we have limited capacity.
It is our intention always to bring the best experience we can, and while you may not always agree with our decisions rest assured we care about the community, your feedback matters to us very much (constructive feedback especially).
I will bring you details of the update release plans shortly with an extensive set of release notes.
Thanks for your continued and valued support.
Kingpin
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/57023/chatting-blind-in-guild-chat
ANZGC ain't nothing to ***** with. Thanks for telling it how it is Boycey. We were a thriving community of 170 players+, everyday we are shrinking, still waiting, waiting to hear how CG are going to fix this mess
Where, exactly are you getting these numbers from? You speak as though from a position of authority, and not as if you are just pulling these stats out of thin air... Please cite references. You speak as though you are imparting facts upon the unwashed masses, as opposed to merely stating your own opinions and observations.
Furthermore, your continued posting within threads made by other people expressing their disappointment over aspects of the game that they have personally experienced, and suggesting that anyone with a complaint lacks the capacity to learn OR have fun, is about as disingenuous as citing made-up statistics.
People have formed an opinion on the current state of the game based on their own individual experience within said game, just as YOU have formed an opinion on the current state of the game and all aspects within the game based on YOUR personal experience. That does not, in any way, shape, or form, invalidate someone else's opinion just because it differs from yours.
So please, stop the condescending remarks about people's capacity to learn, to have fun, or attempting to passive-aggressively insult them just because they have formed an opinion that differs from yours.
We all know, by this point, that you're happy with the way things are (and a handful of other regulars who are in threads basically posting the exact same thing/same way you are). We're all happy FOR you. But that does NOT mean everyone else who is unhappy is WRONG or stupi d.
Thank you.
P.S. - NO communication is counterproductive unless the communication is with the intent to deceive, or cause harm.
It seems to be the preferred method - say nothing for a few days and see if the uproar continues or if it dies off on its own quickly.
The deafening silence is a pouting child sulking.
You go into a restaurant and order a steak for dinner. Now this restaurant is a bit different in that they make you pay up front for your meal, and your only indication of what you're ordering is from the description on the menu. So you place your order and pay for it. Then your server brings your meal, and places the steak AND lobster in front of you, with all the trimmings. You decide that the meal was a good deal, and you decide to order even more, to go. And blow all your money on food at this restaurant for the next two days.
Then two days later, the restaurant comes to your house, takes all the food you paid for, and replaces it with Bologna sandwhiches. And tells you that if you want to eat again, you will have to pay 200-300% more for the Bologna sandwhiches than you did for the steak dinner. And they will no longer put steak dinners on their menu expect for 0.06% of the time.
But not only do they not even thank you for all the money you spent during those two days on your steak, or offer you a refund when they took your steak away and switched it with Bologna, but they tell you that they'll be "monitoring" things for "a while" (nice, vague term) to determine if anything might need to be changed again.
This bait and switch is why a lot of players are angry, and want to know what will be done, if anything to compensate them for the money they spent on steak once that steak was changed to Bologna...