We had one person in our guild that completed the special event for ROLO shards. Guild mates are posting in Discord that they received their shard. Mine has not shown up. I have restarted and signed out and back in of Game Center. Still no shard in my inbox. Anyone else have this issue?
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Everybody is already receiving the same rewards anyway.
If you spend more, you get things faster. Let the spenders get her first!
(I'm no spender!)
RT
OK. Thanks for the quick response. I appreciate it.
Good for you.
Where can i send a ticket?
@xanderxman @JediMath @GGBro @TekkarEdorf @skystroller @Saetet @YetAnotherZathrian @Midgar777 @bbekiaris
I got two pretty standard unhelpful responses from ea support so far. Restart app etc. stuff I have clearly tried dozen times before contacting support.
@CG_RyDiggs please help us. We all worked hard for those rolo shards and we well deserved them
I know that the requirements for that mission changed a few times, but they really need to be on top of this.
Plus, I am still no closer to getting my ROLO shards.
Please find a way to help us here
Have created a ticket. They ask me to confirm exact number of items not received and if I lie I can be ban from the game -_____-
Just hope guildmate didnt lied xD
My resolution was 300 crystals for my troubles. I told them that would suffice this time but if I continued to not receive my ROLO shards in the future, as promised, that I would open another ticket for a real resolution.
Not an ideal solution but it was the best I was going to get from them so I took it. Not truly a satisfied customer at this point.