Debunking Rumors
January 13, 2016 1:48AM
edited January 2016
Hey there Heroes,
There have been a few rumors going around on the forums that are not true. @CG_JohnSalera and I have replied to a few instances of these rumors, but I figured it would be good to have them all in one place so that they are easier to find.
1. Suspected advantage given to the AI -- We reviewed the code and data, sought info and video from the community, and after spending quite a bit of time on this, nothing turned out to be wrong. Meaning: the AI-controlled characters aren't given advantage over player-controlled characters.
2. Suspected mis-awarding of shards from Chromium 4x and 8x packs -- We reviewed the code and data, sought info and video from the community, and spent a huge amount of QA time trying to reproduce this issue. This has also yielded nothing. There *are* visual bugs and those are being addressed in our next major update. Specifically, if you get (for example) more than one drop of the same character from one pack, the progress bar display only counts up only the last drop's worth of shards -- even when showing the first drop's shards. That's complicated, so let me talk through an example. If before you opened a pack you had 20 shards of Cad Bane, and then opened and 8x pack that gave you two drops of 12 Cad Bane shards each, the count up display would show 32 counting up to 44 for the first drop, and then 32 counting up to 44 for the second drop. Looks wrong and isn't clear at all. In the future, this will turn into 20 counting up to 32 for the first drop and 32 counting up to 44 for the second drop. Lots of words there, hope that's clear.
3. Suspected lack of fairness in how shards are dropped in Hard mode -- We reviewed the code and also tried to reproduce the problem. Nothing other than a true randomness is at work here. The team is discussing ways to modify the experience so players don't run into as many hot or cold streaks. (Obviously the cold streaks are the perceived issue.)
4. Cheaters and exploiters - We have been aware of people who aren't playing by the rules. We've been spending time plugging some exploits and preparing what will happen by those folks. Stay tuned (and try to be patient here if you can).
5. Suspected merging of Arena Leaderboards - This actually didn't take much time, but I wanted to include it for clarity. There has been an on-going rumor that we are quietly merging certain leaderboards (which people also call shards, servers, or other names). This isn't happening. We haven't done this nor have plans to merge leaderboards.
There have been a few rumors going around on the forums that are not true. @CG_JohnSalera and I have replied to a few instances of these rumors, but I figured it would be good to have them all in one place so that they are easier to find.
1. Suspected advantage given to the AI -- We reviewed the code and data, sought info and video from the community, and after spending quite a bit of time on this, nothing turned out to be wrong. Meaning: the AI-controlled characters aren't given advantage over player-controlled characters.
2. Suspected mis-awarding of shards from Chromium 4x and 8x packs -- We reviewed the code and data, sought info and video from the community, and spent a huge amount of QA time trying to reproduce this issue. This has also yielded nothing. There *are* visual bugs and those are being addressed in our next major update. Specifically, if you get (for example) more than one drop of the same character from one pack, the progress bar display only counts up only the last drop's worth of shards -- even when showing the first drop's shards. That's complicated, so let me talk through an example. If before you opened a pack you had 20 shards of Cad Bane, and then opened and 8x pack that gave you two drops of 12 Cad Bane shards each, the count up display would show 32 counting up to 44 for the first drop, and then 32 counting up to 44 for the second drop. Looks wrong and isn't clear at all. In the future, this will turn into 20 counting up to 32 for the first drop and 32 counting up to 44 for the second drop. Lots of words there, hope that's clear.
3. Suspected lack of fairness in how shards are dropped in Hard mode -- We reviewed the code and also tried to reproduce the problem. Nothing other than a true randomness is at work here. The team is discussing ways to modify the experience so players don't run into as many hot or cold streaks. (Obviously the cold streaks are the perceived issue.)
4. Cheaters and exploiters - We have been aware of people who aren't playing by the rules. We've been spending time plugging some exploits and preparing what will happen by those folks. Stay tuned (and try to be patient here if you can).
5. Suspected merging of Arena Leaderboards - This actually didn't take much time, but I wanted to include it for clarity. There has been an on-going rumor that we are quietly merging certain leaderboards (which people also call shards, servers, or other names). This isn't happening. We haven't done this nor have plans to merge leaderboards.
Community Manager for Star Wars: Galaxy of Heroes | Follow me on Twitter - Darokaz
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Guys, what's left standing that we can complain about when waiting for reset? Leia? Poe speed at level 70?
I feel void and empty worded after all this clarity!
Prove us wrong, keep up the good work!
As far as the future, are you open to ideas or suggestions for features or ui changes to the game that could make things a little more fluid? If so, where could I send some suggestions, or do you just pay your staff to come up with those kind of things?
If you played the game us much as we do you would appreciate that many people are aware of how many shards some of their heroes have to notice the difference between the confirmed display bug and missing shards.
I suspect the way you are testing it is flawed and the problem has little/nothing to do with the opening of data packs itself, but some other glitch which is only replicatable with genuine accounts.
Hopefully someone who experiences it in the future will be able to identify the possible cause and capture some evidence to assist, as it is impossible to do without expecting or suspecting it could occur.
Whilst I'm sure there are people getting confused by the display bug reporting the problem, myself and many other sources I trust to know the difference have experienced missing shards.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/1624/character-shards-from-chromium-packs-are-not-awarded-correctly
Guild: Fear The Boot
As part of the extensive investigation last week into this claimed issue, we had people who felt they had missed out on some shards on the forums submitting their ally codes. Each time the correct number of shards were awarded. People were (understandably) confused by that display issue referenced above.
Also, many of us on the team are playing the game with "genuine accounts" (as you called it) quite a bit, every day.
I think it would be nice to know in general what is going to be in the next update. Not asking for promises or anything. Just a general idea. When it is going to be is not really that important.
Edit: change greedos nade to instant dmg, right now it's 100% useless
This
Finding the increased communication through these forums really encouraging too.
Guild: Fear The Boot
Some people here on the forum have been really feeding these rumours. They appear on every thread complaining about the AI or drop rates. Really annoying.
Agree with this. I purchased the starter pack and got greedo. I've leveled him a bit and like his crit hit and double attack, but his thermal detonator is completely worthless, so I'm afraid to use him in arena bc I don't want him there for defense. I think it should go off immediately.
However, did anybody notice leah isn't broken as always or i just had good luck with her today.
There has been some behind the scene "fixes". I believe Leia is one of them cause she seems less broken. She does however, gives everyone that buff on AI side still. So I'm not 100% sure about this but you might be right
I believe he's referring to the mod apk users, the Vader issue has been patched....
In addition fix Greedos critical hits, I see the AI critical hits /damage proc go off more than his even though his is much higher than most.