Dev Blog - Character Release and Event Cadence - 3/30/2018 [MEGA]

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TyloRen
381 posts Moderator
DEV POST
CG_TopHat wrote: »
Hello my Holotable Friends!
Recently Carrie introduced me as Nick Reinhart in the Developer Q&A, but you all know me more commonly on the forums as CG_TopHat. I'm the Live Producer on the team which, admittedly, sounds like a made-up job.
The Live team is responsible for the day to day stuff that you do in Galaxy of Heroes. We plan and design characters and ships, events, and raids, are responsible for the tuning of the game, and a myriad of other things.
We also schedule the majority of stuff on a monthly basis and we'd like to update and clarify a few things around the character release cadence, as well as Marquee, Legendary, and Hero's Journey events and how you'll experience them. We know these events are important to you and that makes them very important to us.
Marquees
It's been a little over a year since we first unveiled the Character Release Cadence for Marquee events (here). It was quite literally something I wrote my first week on the job as the Live Producer, so it's incredible to look back on it and see how far the game and the community has come since then. Who would have thought a year ago that Darth Sion, Mother Talzin, and Commander Luke Skywalker would make regular appearances on the Holotables?
More importantly, we, as a studio, wanted to take an opportunity to recommit to a regular movement of characters from packs to grindable locations in the game, and to reflect on the intent of the Marquee events. We also wanted to expand our original model to include some additional details on things that will remain constant.
Finally, we wanted to acknowledge that we made a few missteps in delivering this cadence. I'm going to make it my mission to make sure we are clearer about our intentions and that if, for any reason, a change needs to be made to this cadence, that we will give you all advance notice.
Marquee Event Intention
Originally, our intent with Marquee events was to give new characters a more flashy entrance into the game, bring more characters into the game more regularly, and put them in the players hands as early as possible.
After a year of releases we've realized over time that our original intent/mandate had expanded to something even larger: with each Marquee release, we want to establish that each new character or ship has a clear sense of utility. Both backward-looking utility (ex: this character fits right in with an established team, this character is perfect for this Territory Battle or Raid phase) and forward-looking utility (ex: this character will satisfy a future event requirement, this character will synergize with a future rework) are extremely important.
Whether a player buys packs, picks up shards in shipments, farms characters on nodes, or puts them on the back-burner, we want you to have an increasingly clear view of what each new character contributes to their overall experience and set of goals, over a long, enjoyable period of time.
Release Cadence
The overall cadence we laid out last year will largely remain intact with a few minor updates. However, we'll restate it here with the updates for clarity.
  • All units (characters or ships) released through Marquee events will move to the Chromium Packs or Fleet Packs (whichever is appropriate) and Shipments approximately four to six weeks from the first day of the unit's Marquee event.
  • From the day the unit moves to the Chromium Pack or Fleet Pack, and Shipments, approximately four to six weeks later the unit will move to a location in the game.
    • These locations are limited to (at the moment): Cantina, Hard Light Side, Hard Dark Side, Guild Store, and Guild Event Store.
    • As per the recent Q&A we are no longer adding characters to the Galactic War Store, Cantina Store, Fleet Arena Store, or Arena Store. Our intention here is that once these stores are exhausted, they are intended to be a source of shard shop currency for our very well established players.
    • We will update this list as needed depending on how the game changes over time.
  • All characters that enter the game through a Marquee event WILL ALWAYS follow the above cadence. Releases of characters through a Marquee event into a farmable "Heroic Event" will no longer occur (looking at Mother Talzin and Wicket, here).
    • Mother Talzin, Wicket, Nightsister Spirit, and Nightsister Zombie will be moving to farmable locations in the next content release.
  • Due to the nature of the content release schedule there may be some instances where the units move through the cadence a little earlier or a little later than the exact calendar date. If this is going to happen, we'll notify you at least a week ahead of time.
We have content releases approximately every two weeks. Our goal is always to release units as close to their landing date as possible and keep within the spirit of the cadence. If you haven't seen it at the six week mark it is likely coming in the next release.

Marquee Event, Pack, and Bundle Structure
Since they were introduced in February 2017, Marquee releases have been integral to the long-term stability and richness of Galaxy of Heroes. In our quest to continue making the game bigger and better, we've experimented with the format and its purposes. In the interest of transparency, we'd like to communicate that this period of experimentation with the format is over.
Fundamentally, we're at the point where we'd like to come to you the players and "cement" what a Marquee event is so that you have a good idea of what to expect and can make informed decisions on the new characters being introduced. Marquee releases of new characters and ships will now follow the below parameters:
  • Each Marquee event will debut exactly one unit. In some cases where units have exceptional mechanics that rely on other units being present, we may include those other units to demonstrate the mechanics. Any units added for the sake of demonstration would still get their own Marquee event, if applicable.
  • Each Marquee event will tutorialize each ability (basic, specials, leader, and unique) in a unit's ability kit. There will be a tier of the event for each ability.
  • Each Marquee event will include a "bonus" tier for level 80-85 players to offer a challenge to some of our more established players.
  • Each Marquee event will include a "practice" tier where players can take the new unit into battle against a squad chosen by us.
  • Marquee events will no longer disappear once completed, but will remain open for the duration of their schedule (typically two to three days). You will be able to replay previously completed tiers for no reward, to further practice with the new character.
  • We may include additional tiers to tutorialize additional information that we think is relevant to the unit or a faction the unit represents.
  • All units released through a Marquee event will unlock at two stars (named or unnamed).
  • All Marquee events, if completed entirely, will yield enough shards to unlock the Marquee unit and take the unit to three stars.
  • All Marquee event units will have a single pack which will cost 1299 crystals and yield somewhere between 5 and 330 unit shards. These packs will last for approximately a month after the start of the Marquee event.
  • All Marquee event units will have a single bundle which will cost $9.99 (base USD before currency exchange conversions). These bundles will have enough shards to take a three star Marquee unit to four stars, which is correspondingly enough to unlock a Marquee character. These bundles will last for approximately a month after the start of the Marquee event.
  • If there are any bugs or errors that cause deviations from the above, we will reconcile any missing shards or rewards no later than with the next content release following the error.
  • If there are any changes to the above structure, we will notify the player base two weeks in advance.
We are also looking into potentially finding a way for new players to experience the content we've built in Marquee events as they begin their journey in Galaxy of Heroes.

Legendary and Hero's Journey Events
Over the last year, we doubled the number of Legendary events in Galaxy of Heroes with the addition of R2-D2, BB-8, Grand Admiral Thrawn, and Chimaera. We've also begun introducing the Mythic version of these events, giving players a chance to earn late game rewards and relive some of the best moments in Galaxy of Heroes. We've also added our Hero's Journey events introducing Commander Luke Skywalker and Rey (Jedi Training) into the Galaxy as well. These events rotate in and out of the calendar on a regular basis and we are well aware that the players are keen for some clarity on when to expect to see these events and what sort of lead up they will have to prepare for them.
Legendary and Mythic Events
Inside of the studio we have a concept of "New" events and "Legacy" events. This applies to all matter of event types for us – Assault Battles, Fleet Mastery, Omega Battles, etc.
  • Legendary and Mythic events are considered New the first and second times that they appear to the player base.
  • For a New Legendary or Mythic event we will be providing players at least one week of advanced notice that the event is coming. This notice will come in the Developer Announcement section of our forums. Our intent with this strategy is twofold:
    • First, we believe that there is a tremendous amount of excitement when a Legendary or Mythic is first announced and we want to preserve that ability to surprise our players.
    • Second, in the initial two runs of the events, we believe players that have invested widely and made preparation for the event should be rewarded for their diligence.
  • A Legendary or Mythic event becomes a Legacy event after its first two runs. In those instances, we will be adding those Legendaries and Mythics to the event calendar when we post the calendar for the next month at the end of the current month.
    • As an example, near the end of April we will be posting the event calendar for May and it will include the details for any Legendary or Mythic event that qualifies as a Legacy event.
Hero's Journeys
Similar to Legendaries and Mythics, we have a concept of a New and Legacy Hero's Journey.
  • The first two runs of a Hero's Journey we consider New and will give at least a week's notice before their launch.
  • Unlike a Legendary or Mythic, when a Hero's Journey becomes a Legacy event we will not necessarily post it to the Event Calendar at the beginning of the month. However, the intention is that Hero's Journey events will return roughly every three to four months after they become a Legacy event and that we will give at least a week's notice before they return to the game. When we announce the return of the Hero's Journey event, we will post it on the Event Calendar on the forums.
Event Calendar
I also wanted to clarify how we're going to tackle the monthly updating of the Event Calendar. We've been in a rhythm of posting the next month's event calendar near the end of the current month.
We're going to stick with that cadence and with the current fidelity of information we are currently posting, with the addition of the Legacy Legendaries and Mythics. We'll also be adding New Legendaries, Mythics, and New/Legacy Hero's Journey events to it a week before they arrive.
We hope this blog helps clarify our intention around these important events and better informs when you will learn about their return. More than anything, we want to keep bringing you great stuff. Characters, events, raids, you name it. And we want you to feel like you know when you can expect that stuff to return or how you're going to get that stuff when it comes around, whether it's the first time or the 100th time. Hope this helps you plan your game better!
Thanks for your passion, and dedication, and sometimes righteous indignation.
CG_TopHat
Live Producer (it's a real job)

DEV POST

Replies

  • I see nothing not to like, I am sure someone else will soon enough. Thank you for this.
  • RunchGwar
    104 posts Member
    edited March 2018
    Does this mean we're not getting any Legacy Legendary events in April, or has that calendar not been updated to reflect the new notification policy? Thanks!
  • Will you update the April's calendar according to new rules?
  • Y’all are handling the state of this game pretty well. Continue on this trend and trust strengthens
  • RekiemD wrote: »
    "The first two runs of a Hero’s Journey we consider New and will give at least a week’s notice before their launch."

    Yet you gave NO notice for rey. Is this a kind of a joke? Nothing you just wrote will be believed until you PROVE it.
    Players don't trust you no more, sir.

    They are doing those things(Q&A, those info posts) because of outrage that happened when they realeased rey and cls and told noone they will
  • The only thing I have a problem with is a weeks notice for the first and second time of heroic and legendary events. A fortnight I could get on board with but a week seems really short. Other than that gripe this seems really good and the communication this week has been excellent, thanks for that Devs!
  • You mentioned Mother Talzin and Wicket coming to a farmable location soon, but then indicated it will be in tandem with the next content release. Can you provide an approximate time frame of when this is? 30/60/90days so that we may plan accordingly?

    This is critical information since these characters are well past their intended availability to all players
    Thanks Tox
  • Johnny_mass78
    41 posts Member
    edited March 2018
    Thanks for the great update @CG_TopHat! Quick question: will the AT-ST, Ghosts of Dathomir and Defense of Dathomir events be discontinued after Talzin and crew move to “traditional” farmable locations? I’m not sure if that is what you meant by this:

    “Releases of characters through a Marquee event into a farmable “Heroic Event” will no longer occur (looking at Mother Talzin and Wicket, here).
    - Mother Talzin, Wicket, Nightsister Spirit, and Nightsister Zombie will be moving to farmable locations in the next content release.”

    Rather, I think this means that we shouldn’t expect to see similar AT-ST and Dathomir-styled events in the future, correct?
  • Dathca
    39 posts Member
    About wicket, talzin, zombie and spirit. It’s aweosme that they will be going to farmable locations. Please tell me you guys are keeping the wicket and talzin event though...zetas


  • Thanks for the question! We will be updating the April calendar shortly![/quote]

    Shortly as in today? Or shortly as in “soon”
  • BrtStlnd
    1094 posts Member
    Just to be clear this is, I believe, the third “recommitment” to sticking with the character release cadence you’ve described. I hope you will stick with this one.
  • They just killed 3 stores, very nice work!
  • When will we know the shards drop rate of the single pack?
  • Thank you. Very clear. Looking forward to the NS farm locations.
  • whaywar1 wrote: »

    Thanks for the question! We will be updating the April calendar shortly!

    Shortly as in today? Or shortly as in “soon”
    [/quote]

    Shortly as in it’s already been updated. Thrawn, Chimaera, and Yoda next month.
  • Although you are telling us you want cadence... what’s the reasoning behind NOT telling us about hero’s journey events AT THE BEGINNING OF THE MONTH?!?? Or even a couple months in advance? I mean really? Still makes no sense.
  • Toxique wrote: »
    You mentioned Mother Talzin and Wicket coming to a farmable location soon, but then indicated it will be in tandem with the next content release. Can you provide an approximate time frame of when this is? 30/60/90days so that we may plan accordingly?

    This is critical information since these characters are well past their intended availability to all players
    Thanks Tox

    He did say, "We have content releases approximately every two weeks.". I'm guessing they won't be too far off.
  • This is from the update when they were added to shipments:

    Wicket, Nightsisters, and the Character Release Cadence
    Starting today, the following Character Shards will be made available in Shipments. Going forward, you’ll also see them in more traditional farmable locations. These characters will also continue to appear as rewards in their respective recurring events.

    I would interpret today's comments that they will not be doing away with those events.
  • Mr_Green
    93 posts Member
    edited March 2018
    TyloRen wrote: »
    DEV POST
    CG_TopHat wrote: »
    Hello my Holotable Friends!
    Recently Carrie introduced me as Nick Reinhart in the Developer Q&A, but you all know me more commonly on the forums as CG_TopHat. I'm the Live Producer on the team which, admittedly, sounds like a made-up job.
    The Live team is responsible for the day to day stuff that you do in Galaxy of Heroes. We plan and design characters and ships, events, and raids, are responsible for the tuning of the game, and a myriad of other things.
    We also schedule the majority of stuff on a monthly basis and we'd like to update and clarify a few things around the character release cadence, as well as Marquee, Legendary, and Hero's Journey events and how you'll experience them. We know these events are important to you and that makes them very important to us.
    Marquees
    It's been a little over a year since we first unveiled the Character Release Cadence for Marquee events (here). It was quite literally something I wrote my first week on the job as the Live Producer, so it's incredible to look back on it and see how far the game and the community has come since then. Who would have thought a year ago that Darth Sion, Mother Talzin, and Commander Luke Skywalker would make regular appearances on the Holotables?
    More importantly, we, as a studio, wanted to take an opportunity to recommit to a regular movement of characters from packs to grindable locations in the game, and to reflect on the intent of the Marquee events. We also wanted to expand our original model to include some additional details on things that will remain constant.
    Finally, we wanted to acknowledge that we made a few missteps in delivering this cadence. I'm going to make it my mission to make sure we are clearer about our intentions and that if, for any reason, a change needs to be made to this cadence, that we will give you all advance notice.
    Marquee Event Intention
    Originally, our intent with Marquee events was to give new characters a more flashy entrance into the game, bring more characters into the game more regularly, and put them in the players hands as early as possible.
    After a year of releases we've realized over time that our original intent/mandate had expanded to something even larger: with each Marquee release, we want to establish that each new character or ship has a clear sense of utility. Both backward-looking utility (ex: this character fits right in with an established team, this character is perfect for this Territory Battle or Raid phase) and forward-looking utility (ex: this character will satisfy a future event requirement, this character will synergize with a future rework) are extremely important.
    Whether a player buys packs, picks up shards in shipments, farms characters on nodes, or puts them on the back-burner, we want you to have an increasingly clear view of what each new character contributes to their overall experience and set of goals, over a long, enjoyable period of time.
    Release Cadence
    The overall cadence we laid out last year will largely remain intact with a few minor updates. However, we'll restate it here with the updates for clarity.
    • All units (characters or ships) released through Marquee events will move to the Chromium Packs or Fleet Packs (whichever is appropriate) and Shipments approximately four to six weeks from the first day of the unit's Marquee event.
    • From the day the unit moves to the Chromium Pack or Fleet Pack, and Shipments, approximately four to six weeks later the unit will move to a location in the game.
      • These locations are limited to (at the moment): Cantina, Hard Light Side, Hard Dark Side, Guild Store, and Guild Event Store.
      • As per the recent Q&A we are no longer adding characters to the Galactic War Store, Cantina Store, Fleet Arena Store, or Arena Store. Our intention here is that once these stores are exhausted, they are intended to be a source of shard shop currency for our very well established players.
      • We will update this list as needed depending on how the game changes over time.
    • All characters that enter the game through a Marquee event WILL ALWAYS follow the above cadence. Releases of characters through a Marquee event into a farmable "Heroic Event" will no longer occur (looking at Mother Talzin and Wicket, here).
      • Mother Talzin, Wicket, Nightsister Spirit, and Nightsister Zombie will be moving to farmable locations in the next content release.
    • Due to the nature of the content release schedule there may be some instances where the units move through the cadence a little earlier or a little later than the exact calendar date. If this is going to happen, we'll notify you at least a week ahead of time.
    We have content releases approximately every two weeks. Our goal is always to release units as close to their landing date as possible and keep within the spirit of the cadence. If you haven't seen it at the six week mark it is likely coming in the next release.

    Marquee Event, Pack, and Bundle Structure
    Since they were introduced in February 2017, Marquee releases have been integral to the long-term stability and richness of Galaxy of Heroes. In our quest to continue making the game bigger and better, we've experimented with the format and its purposes. In the interest of transparency, we'd like to communicate that this period of experimentation with the format is over.
    Fundamentally, we're at the point where we'd like to come to you the players and "cement" what a Marquee event is so that you have a good idea of what to expect and can make informed decisions on the new characters being introduced. Marquee releases of new characters and ships will now follow the below parameters:
    • Each Marquee event will debut exactly one unit. In some cases where units have exceptional mechanics that rely on other units being present, we may include those other units to demonstrate the mechanics. Any units added for the sake of demonstration would still get their own Marquee event, if applicable.
    • Each Marquee event will tutorialize each ability (basic, specials, leader, and unique) in a unit's ability kit. There will be a tier of the event for each ability.
    • Each Marquee event will include a "bonus" tier for level 80-85 players to offer a challenge to some of our more established players.
    • Each Marquee event will include a "practice" tier where players can take the new unit into battle against a squad chosen by us.
    • Marquee events will no longer disappear once completed, but will remain open for the duration of their schedule (typically two to three days). You will be able to replay previously completed tiers for no reward, to further practice with the new character.
    • We may include additional tiers to tutorialize additional information that we think is relevant to the unit or a faction the unit represents.
    • All units released through a Marquee event will unlock at two stars (named or unnamed).
    • All Marquee events, if completed entirely, will yield enough shards to unlock the Marquee unit and take the unit to three stars.
    • All Marquee event units will have a single pack which will cost 1299 crystals and yield somewhere between 5 and 330 unit shards. These packs will last for approximately a month after the start of the Marquee event.
    • All Marquee event units will have a single bundle which will cost $9.99 (base USD before currency exchange conversions). These bundles will have enough shards to take a three star Marquee unit to four stars, which is correspondingly enough to unlock a Marquee character. These bundles will last for approximately a month after the start of the Marquee event.
    • If there are any bugs or errors that cause deviations from the above, we will reconcile any missing shards or rewards no later than with the next content release following the error.
    • If there are any changes to the above structure, we will notify the player base two weeks in advance.
    We are also looking into potentially finding a way for new players to experience the content we've built in Marquee events as they begin their journey in Galaxy of Heroes.

    Legendary and Hero's Journey Events
    Over the last year, we doubled the number of Legendary events in Galaxy of Heroes with the addition of R2-D2, BB-8, Grand Admiral Thrawn, and Chimaera. We've also begun introducing the Mythic version of these events, giving players a chance to earn late game rewards and relive some of the best moments in Galaxy of Heroes. We've also added our Hero's Journey events introducing Commander Luke Skywalker and Rey (Jedi Training) into the Galaxy as well. These events rotate in and out of the calendar on a regular basis and we are well aware that the players are keen for some clarity on when to expect to see these events and what sort of lead up they will have to prepare for them.
    Legendary and Mythic Events
    Inside of the studio we have a concept of "New" events and "Legacy" events. This applies to all matter of event types for us – Assault Battles, Fleet Mastery, Omega Battles, etc.
    • Legendary and Mythic events are considered New the first and second times that they appear to the player base.
    • For a New Legendary or Mythic event we will be providing players at least one week of advanced notice that the event is coming. This notice will come in the Developer Announcement section of our forums. Our intent with this strategy is twofold:
      • First, we believe that there is a tremendous amount of excitement when a Legendary or Mythic is first announced and we want to preserve that ability to surprise our players.
      • Second, in the initial two runs of the events, we believe players that have invested widely and made preparation for the event should be rewarded for their diligence.
    • A Legendary or Mythic event becomes a Legacy event after its first two runs. In those instances, we will be adding those Legendaries and Mythics to the event calendar when we post the calendar for the next month at the end of the current month.
      • As an example, near the end of April we will be posting the event calendar for May and it will include the details for any Legendary or Mythic event that qualifies as a Legacy event.
    Hero's Journeys
    Similar to Legendaries and Mythics, we have a concept of a New and Legacy Hero's Journey.
    • The first two runs of a Hero's Journey we consider New and will give at least a week's notice before their launch.
    • Unlike a Legendary or Mythic, when a Hero's Journey becomes a Legacy event we will not necessarily post it to the Event Calendar at the beginning of the month. However, the intention is that Hero's Journey events will return roughly every three to four months after they become a Legacy event and that we will give at least a week's notice before they return to the game. When we announce the return of the Hero's Journey event, we will post it on the Event Calendar on the forums.
    Event Calendar
    I also wanted to clarify how we're going to tackle the monthly updating of the Event Calendar. We've been in a rhythm of posting the next month's event calendar near the end of the current month.
    We're going to stick with that cadence and with the current fidelity of information we are currently posting, with the addition of the Legacy Legendaries and Mythics. We'll also be adding New Legendaries, Mythics, and New/Legacy Hero's Journey events to it a week before they arrive.
    We hope this blog helps clarify our intention around these important events and better informs when you will learn about their return. More than anything, we want to keep bringing you great stuff. Characters, events, raids, you name it. And we want you to feel like you know when you can expect that stuff to return or how you're going to get that stuff when it comes around, whether it's the first time or the 100th time. Hope this helps you plan your game better!
    Thanks for your passion, and dedication, and sometimes righteous indignation.
    CG_TopHat
    Live Producer (it's a real job)

    DEV POST



    The communication is appreciated, I have both the heroes so it’s not for that I ask, since the cadence on Rey was screwed up, should you guys run it in April again then go back to whatever the cadence which has been set forth in the above post.

    Regards,
    Post edited by Mr_Green on
  • J_Raphs
    85 posts Member
    edited March 2018
    passive aggressive nonsense removed
  • Hahaha no matter what always the complaints! 1 week is more than enough and thanks for the hard work @CG_TopHat !!! Being a Day 1 player though have seen similar posts to this commitment from CG reps in the past and sceptical it will last for more than a few months then things go back to the wild west! However great game and thanks for all the efforts!
  • I’m glad that no new characters will debut in gw, arena, and cantina shops. Best way to source shard shop currency.
  • no more added to the store makes me sad it should not keep players from farming shard shop currency. also where are these surveys I have not seen any.
  • Nauros
    2989 posts Member
    CG_TopHat wrote: »
    Thanks for the great update @CG_TopHat! Quick question: will the AT-ST, Ghosts of Dathomir and Defense of Dathomir events be discontinued after Talzin and crew move to “traditional” farmable locations? I’m not sure if that is what you meant by this:

    “Releases of characters through a Marquee event into a farmable “Heroic Event” will no longer occur (looking at Mother Talzin and Wicket, here).
    - Mother Talzin, Wicket, Nightsister Spirit, and Nightsister Zombie will be moving to farmable locations in the next content release.”

    Rather, I think this means that we shouldn’t expect to see similar AT-ST and Dathomir-styled events in the future, correct?


    Great question. We have no intention of retiring the Endor Escalation or Defense of Dathomir events at this time. If we make any changes to them (including their regular scheduling or retirement), we'll let you know ahead of time!

    As far as future, new Heroic events, there are no new ones planned at this time.

    That's a shame, I am enjoying them and would welcome new ones. The only thing in need of adjustment was imo the amount of shards recieved (or the frequency of the events). I think it is a great way to release characters a bit differently and the only fault of the current version is that it is far too slow.
    Revive the stores, the game needs it.
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