Client Restart...no DSTB rewards (Dev Response & Final solution)

afrunner

Same here. EA customer service "the team is looking into this issue. We are sorry for your inconvenience". Why am I not surprised this happened.

snakeye626

Did you guys try to reboot the game?

Reef_Raider

Yes; force close, reboot, hard phone reset, play through missions in-game...you name it I’ve tried it

DarthNicky

I feel everyone In my guild got the rewards other than me . Called customer support said to post here to get help. @CG_SBCrumb

BobaPhatty

Me too, some of my Guildies got them a few hours ago and some including myself haven’t...

Edit - Looked back at SBCrumb’s post Announcing them and there’s an edit saying they may take time to get to everyone because of volume...

LukeDukem8

CG_SBCrumb wrote: »

We are investigating if there are issues with the rewards. I've updated the original post but please be patient as the process is going very slowly due to the large volume of players.

Thanks for the feedback, let us know when you hear anything.

shakabashing

No rewards for me, I've never missed a TB. Seems like all my guildmates have got their rewards though customer support did not help.

Rogue_Viking_Fla

Havnt received mine either... seems to be a common issue

Savage__Will__16

Same here. Still goy nothing

shakabashing

Whoops, I did not mean to start a new thread

shakabashing

No rewards for me, customer service did not help. I will stop spending money in this game if this is not resolved. Everyone else in my guild seems to have their Rewards

Pa_lin

Same here; no tb rewards here. Will be kitten raging tomorrow if it doesn’t come

Humanoide

Worked fine for us, both HPit & HAAT. You do need enough tickets for it to start. Also, keep the time zone in mind.

DarthScelero

Add me to the list as well.

BamWrath

DeathJezta wrote: »

Yup like a lot of you , i didn't get mine either , though most of my guild did. Contacted support (via ingame help) and they were absolutely useless and terrible , didn't know anything about it and directed me to the forums to ask! One of the worst supports ingame i have come across at times regarding things (EA Support) , they didn't even bother to read my email properly. Hopefully they will sort the rewards for us all shortly (read above they are apparently working on it)

called in a ticket, got usual response..wait 24 hours..****

shakabashing

No rewards here, I'm ****

Spyro324

Everyone in my guild got rewards but I haven’t yet not sure if I’m going to get any at this point
Ps. I’m lv. 85

shakabashing

No rewards here, I'm ****

UrbanSpacemanKAL

No rewards here.

JabberWonKenobi

Same here. Set rancor to 8pm and haat to 9 pm. And both still haven’t started.

Fitzy33

No rewards here either. Same guild for months. This is beyond annoying and should be resolved quickly.

Crazymatt77

Ours failed to launch, too

CantWithAU

BobaPhatty wrote: »

Edit - Looked back at SBCrumb’s post Announcing them and there’s an edit saying they may take time to get to everyone because of volume...

It's funny how we don't experience this issue when TB normally happens, despite it having exactly the same volume.

Ghost_Goh

No TB rewards here either. Tried to report it to CG and they sent me a long email about TBs and how they typically work. I’m like, ummm...what? I know what Territory Battles are! I’m just missing my rewards that were promised and everyone else in my guild seems to have received them. WTH???

Sepir

Add me to list of people hasn't received the compensation.

Silver_Radd_Surfer

So, I'm glad we got free TB rewards for the canceled one...but it doesn't make up for the fact that my guild would've finally gotten several Rebel Officer Leia Organa toons. We finally hit the number where this LSTB would've resulted in it, but since it's now canceled, we have to continue to wait.

If it's a week, not so bad, any longer isn't cool.

Semi

Bb3po wrote: »

I had 3 more LS battles pop up in my daily activities even though I have completed everything this morning too. Lol

Me too

UrbanSpacemanKAL

Not sure if this is related to me not getting rewards, but after client restart I had 3 lightside battles to complete for my dailies. Thing is, I'd already claimed the reward for completion of my dailies.

CCyrilS

All 3 of ours have worked perfectly.

Rucous1

Hey developers I got a brilliant idea for you. Why don’t you inform your customer support about what you are doing. Because they sure look bad saying they don’t know anything about any rewards for a territory battle that never occurred. Just saying if you don’t want negative feedback then it is best to communicate with your whole company don’t ya think.