This has been happening to me and a few to many guild mates and friends to be my “internet connection” now. It happened 5 times yesterday in TW and now once today in GAC. I prepare to go into a battle with my team, press on the button to start the fight and there is an infinite loading screen that never loads the match. However every time this happens it is considered an automatic loss.
I would go on the support link in the game but it’s been on “you don’t have an internet connection” for 3 days now.
Full clarification; every single other device in my house works 100% fine with no problem, every single other game is working on my device with no problem, my phone is only a couple of months old so it can’t be an age issue.
So, stupid question. But is there a way to force the game past this loading screen or force the game to work? I’m clearly frustrated but no full well compensation is a non existent concept every time I’ve gone through support.
Edit* talking with friends. Some Fleets and BAM teams are causing this issue to happen for some unknown reason. Include an image of my battle attempts
Doesn't have to be BAM lead - I'm getting it vs a Dash/BAM team in squad arena.
To the people hoping they're going to do something: At best they will say submit a support ticket to someone at EA who knows nothing about this game, and will ultimately blame your internet connection and close the ticket after having you do about 15 different things like a) restart your phone b) redownload the app, c) redownload your operating system, d-z)change your life plan.
This has been happening to me and a few to many guild mates and friends to be my “internet connection” now. It happened 5 times yesterday in TW and now once today in GAC. I prepare to go into a battle with my team, press on the button to start the fight and there is an infinite loading screen that never loads the match. However every time this happens it is considered an automatic loss.
I would go on the support link in the game but it’s been on “you don’t have an internet connection” for 3 days now.
Full clarification; every single other device in my house works 100% fine with no problem, every single other game is working on my device with no problem, my phone is only a couple of months old so it can’t be an age issue.
So, stupid question. But is there a way to force the game past this loading screen or force the game to work? I’m clearly frustrated but no full well compensation is a non existent concept every time I’ve gone through support.
Edit* talking with friends. Some Fleets and BAM teams are causing this issue to happen for some unknown reason. Include an image of my battle attempts
Doesn't have to be BAM lead - I'm getting it vs a Dash/BAM team in squad arena.
Alright, the update brought along with it a new bug: during Fleet Arena froze TWICE while flashing 'Alert! Reinforcement Incoming' Cost me CRYSTALS AGAIN. Losing 70 tickets in Rey Ultimate, many, many GAC/TW/Conquest, other battles. Very nice job programmers.
Same problem. Selected my ships and hit battle. Stuck on the loading screen and when I force-closed the app and restarted it, it registered as a lost. Tried again and the same thing happened on the next battle. Pretty sure this just cost me the grand area battle.
I just had a fleet arena battle freeze with "Alert:Reinforcement Incoming" from my opponent. No reinforcement came, then one of his ships took a turn, the camera panned to my capital ship, then nothing happened except background animations. I let it sit and it timed out to a draw.
My game is frozen on the Loading screen right now in GAC fleet battle using Negotiator. Also froze on a fleet arena battle using Negotiator earlier today.
Yep terrible… can’t get PO for Fleet Shard and lost three teams in GAC…. Froze multiple times @CG_SBCrumb@CG_Tusken_Meathead wondering if anything will be compensated for players.
Great. So now everyone that has BAM on defense will be impossible to clear? How stupid is that...
You should 100% cancel this GAC event and launch another once this is fixed. You can't have competitive events under such circumstances.
Four freezes today. Twice in fleet arena on a reinforcement. Twice in GAC while loading fights against a Maul team. True **** of a programming job for this $1B game.
Was thinking about buying that Boushh calendar as this is the last day it’s around. Lo and behold, I now can’t use BAM to counter my opponent’s LV. Guess CG doesn’t like my money, because they’re doing such a great job convincing me to not spend on their game. Well done CG, well done.
Same. Just appeared in 2 battles on GAC ans I lost my Imperial Troopers and Bounty Hunters teams when was granted wins. It says "Loading" but never loads. The GAC should be restarted, will be a lot of players with the same problem.
Replies
Doesn't have to be BAM lead - I'm getting it vs a Dash/BAM team in squad arena.
I'm talking to you crumb
Yeah its bam being on the team
Not run a quick hot fix and assume they game is now working as intended, without thorough testing.
It seems they are currently so focused on monetizing the game and increasing the revenue the quality control has gone down hill.
This is only leading to players becoming more frustrated and losing interest in investing and playing the game.
Fix the bugs, at this point no one cares about a new "store" and why would they invest in items if the game is causing a lackluster player experience.
Just happened to me twice, costing crystals. Yep, impressed w/the lack of professionalism.
edit: was using Mal on empire fleet. bam was in executor on other defense fleet so not bam related.
You should 100% cancel this GAC event and launch another once this is fixed. You can't have competitive events under such circumstances.