When will CG start taking cheating seriously again?
Reopening this thread as we failed to get any proper feedback from complaints raised. Please do NOT post ally codes or player names as CG might use this as an excuse to remove the thread again and ignore abd maybe even hide that their game is infested with bad actors.
We track people that are known cheaters and pretty much no one has been banned in weeks. I know CG has been on holiday, but it's getting out of control.
There's 56 obvious cheaters that we've started tracking since December 1st. 5 have been banned or quit playing. Overall we know of 194 cheaters that haven't been banned that we've been tracking since May.
How does CG plan to investigate all of these people? From what I've heard, neither of the 2 people that we're supposed to report cheaters to works at CG anymore. Some one that knows LucifersDaddy contacted him and he said he quit EA last January.
These cheaters are causing players to lose crystals and other resources on a daily basis. CG has also said people can be reimbursed if you lose to a cheater. I've never heard of a single instance where that has been the case. Something major needs to change.
Since this post was originally been made, about 210 cheaters have neen identified
We track people that are known cheaters and pretty much no one has been banned in weeks. I know CG has been on holiday, but it's getting out of control.
There's 56 obvious cheaters that we've started tracking since December 1st. 5 have been banned or quit playing. Overall we know of 194 cheaters that haven't been banned that we've been tracking since May.
How does CG plan to investigate all of these people? From what I've heard, neither of the 2 people that we're supposed to report cheaters to works at CG anymore. Some one that knows LucifersDaddy contacted him and he said he quit EA last January.
These cheaters are causing players to lose crystals and other resources on a daily basis. CG has also said people can be reimbursed if you lose to a cheater. I've never heard of a single instance where that has been the case. Something major needs to change.
Since this post was originally been made, about 210 cheaters have neen identified
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Replies
They’ve dropped the ball on cheaters and I don’t see that changing any time soon.
Who knows. That’s how little clarity they’ve provided.
In another post about cheating that got closed.
While I do appreciate that Mako took the time to post the comment, in a case like this it should be a pinned extra post for every(new) member easy to find. Maybe then all the extra threads asking what should be done would not get posted.
As ever the ball is squarely in their court and they really need to give a flying fudge. Personally I think appalling customer care & contempt for the player base is a much bigger problem than the cheaters
True.
In a game with this size to have only 1! person on the forums you can report this to is already telling enough. Nevermind the fact that those whom use this, never get to know if their dm even got read, let alone if something got done.
I don't even want to get started about the compensation noone gets.
Imagine you have a very unreliable counter to a very good TW defense team. It works in one battle out of fifteen. Nobody will ever notice that it works every single time you use it because you help it a little by cheating.
It's tragic that they don't do anything even about the blatant, reported cheaters, but even if they did, what's the point? Anyone who can search on google, has ten minutes of time and very, very little bit of intelligence can cheat without being ever noticed and reported.
I'm playing about nine months. Bought HDB and few fleet packs during first three months, but stopped spending on the game when I realized they are not proactive about cheating.
This. We find an alarming number of cheaters DAILY, and all of those are extremely obvious, imagine all the ones that we can't easily detect.
Newer accounts often cheat blatantly because they want that rank 1 fleet/arena, they wanna climb GAC fast, they want character unlocks. Its soooo easy to detect.
By the time they are at 4m + GP, it starts to become way harder to notice.
We shouldn't have to wait a period of months for someone to act on a cheating report.
I understand the frustration, I'm in the same boat as you are but please refrain from encouraging or suggesting players to cheat, that is strictly against the terms of service (for a good reason, I'm sure you can agree)
Post was edited, but be sure ill make a new thread if this ever get purged, this discussion should be front page here everyday until someone says something.
Not sure, but what I'm sure of is that neither of these 2 individuals mentioned are currently taking care of this problem, and haven't been for a while. Which is why we started these threads in the first place.
Who says the mods are confused on approaching this
EDIT: i have a copy/pasted template which i haven't updated! No confusions amongst us!
They were ignoring the cheating problems long before they started working on the LOTR game...