We are actively monitoring for bug and issues with Grand Arena. Please post your ally code and what issue you are experiencing. Thank you for your time!
Current Grand Arena Known Issues:
There is a rare chance the first time you attack a territory with no defense will cause the client to restart. You will not receive rewards or Banners for this battle that crashed but you will receive Banners and rewards for subsequent battles after the restart. This is not impacting all players but we are still investigating the issue and let you know when we find out more information.
Error 11 causing reboot of client after first win - patch is deployed
365-192-584 From first to every match I got kicked out of the game getting the error message which tells me to restart. got no banners and In one of the matches the game crashed midway.
We are actively monitoring for bug and issues with Grand Arena. Please post your ally code and what issue you are experiencing. Thank you for your time!
281-424-817
Right after I won the match, i received an error and forced to restart the client
574-421-457
Played a match, as soon as I won, got error requiring restart, error code 11.0.
When I re-enter GA, shows 1 battle, opposing squad defeated, but no banners for the win.
I made two battles on offence, won both with no units lost, full hp+full protection. Error message with error code: 11.0. Popped up and game restarted both times. Both teams i defeated are shown as deeated and no longer available to be battled. The teams i used in offence are no longer available but i have no banners at all added to my score.
984 567 932
I have won to battles In grand arena. I have received no banners for the wins. Both battles ended with an error and the game needed a restart
See @CG_SBCrumb you didn’t specify, so now everyone who experienced the restart issues is going to post here and other bugs are going to get lost in the spam. Surely you didn’t intend for everyone affected by the restart bug to post their ally codes here. I’m sure tens of thousands of people were affected if not more.
Whatever error causes you to not earn banners and restart the game after you finish each battle... I think error 11? Whatever the other guys say. Please fix this, and thanks in advance.
Also I completed three battles with no casualties, 2 with squads of 5, one with a squad of 3.
The game forced a restart directly after every attack (all which were successful). That is, the same instant the last enemy was defeated (no success screen showed) the game flashed a message where restart and forums were the only options. I have defeated all of my opponents squads and still have 540 banners, so no points were awarded for successful attacks.
Upon restart, the enemy squads did show as defeated.
So... 1st place rewards to everyone is your solution?!? Really? Even in the cases that opponents don't even set up a single defensive team? Great work folks.... at least have some decency for those who really care about the feature and analyse the data.
Replies
281-424-817
Right after I won the match, i received an error and forced to restart the client
Win a match, almost flawlessly, Crash, error code 11, game shows the win, zero banners applied to total.
Game causes a forced restart after a victory. Upon reloading it counts the victory but no banners are awarded
I'm unwilling to try to play because of all the errors my teammates, and everyone here, have posted. That's the issue I'm experiencing.
Played a match, as soon as I won, got error requiring restart, error code 11.0.
When I re-enter GA, shows 1 battle, opposing squad defeated, but no banners for the win.
I made two battles on offence, won both with no units lost, full hp+full protection. Error message with error code: 11.0. Popped up and game restarted both times. Both teams i defeated are shown as deeated and no longer available to be battled. The teams i used in offence are no longer available but i have no banners at all added to my score.
I have won to battles In grand arena. I have received no banners for the wins. Both battles ended with an error and the game needed a restart
Same as everyone else. Game crashes, no banners awarded after offensive win.
Force restart after battle.
No banners awarded for defeating an enemy team
After the restart, I didn’t get awarded any banners for the battle.
My ally code: 131-884-594
Whatever error causes you to not earn banners and restart the game after you finish each battle... I think error 11? Whatever the other guys say. Please fix this, and thanks in advance.
Also I completed three battles with no casualties, 2 with squads of 5, one with a squad of 3.
The game forced a restart directly after every attack (all which were successful). That is, the same instant the last enemy was defeated (no success screen showed) the game flashed a message where restart and forums were the only options. I have defeated all of my opponents squads and still have 540 banners, so no points were awarded for successful attacks.
Upon restart, the enemy squads did show as defeated.
Edited for swearing. - EA_Cian