In order to get a one stop location for the trending issue regarding insufficient storage for the current update, please post your information here. The design team is going to be looking at this thread, so please respond with the following:
What type of device are you using?
Ally code
Current squad lineup at time of issue
We appreciate your patience while we investigate the issue.
EDIT- I know I've PMed a couple of you to provide the following above, but going forward, lets concentrate posts here on this thread. Thanks!
I am still getting this problem. It's so annoying how this only happens to my droid phone friends. We get disconnected from fights and supper lag and freezing screens. Losing energy and attempts and what not....
I use a S5 droid phone. 187-398-418
It doesn't even matter what squad I am using. It happens in arena, campaign, GW, challenges, home screen, ships... even in the store.
Hanging on loading and then crashing at level 33 ( hutt offering ship battle dialogue, which cannot be avoided or skipped) game is currently unplayable.....playing on android tablet v11 quadcore-a33 android version 5.1.1
Actually been hanging for over twenty minutes on load screen, did not have this problem at til 24 hours ago,
I am relativley new to the game, it was running fine on my Android device a Sony Xperia till the device updated. It now crashes whenever I attempt any lightside, darkside or challenge event.
I have deleted and reinstalled the game a couple of times but it makes no difference at all.
Player Id is 0cH1Y0SHSV2AGKsPXjvQRw
Tatena Garvik
Cake clan
Line up is Jedi Consular, Clonee Wars Chewbacca, Mace Windu, Talia and Luminara Unduli
Still waiting for a response since the 6th January
Hi,
I am relativley new to the game, it was running fine on my Android device a Sony Xperia till the device updated. It now crashes whenever I attempt any lightside, darkside or challenge event.
I have deleted and reinstalled the game a couple of times but it makes no difference at all.
Player Id is 0cH1Y0SHSV2AGKsPXjvQRw
Tatena Garvik
Cake clan
Line up is Jedi Consular, Clonee Wars Chewbacca, Mace Windu, Talia and Luminara Unduli
Yep same problem here. When I start up my game, it says checking for updates and then a message pops up saying "connection error." I know a few of my friends are also having this issue, so good to know it wasn't just me.
Every player needs to be granted at least 24 galactic war nodes for daily challenges, yes may seem pretty but this is what we are missing out on amongst other things at the moment, absolute joke for it to be down for this long
Every player needs to be granted at least 24 galactic war nodes for daily challenges, yes may seem pretty but this is what we are missing out on amongst other things at the moment, absolute joke for it to be down for this long
It has nothing to do with EA or CG. It is an issue with Amazon, where a lot of the internet is hosted.
Game will not start
I guess they are not goinh to fix it
Has been down for two days
Going to uninstalled and find something else to play
Tired of sinking money into a game that is constantly having issues and never getting any feedback from tech support
Im having an issue with lightside battles. Im at lvl 84, and beat lightside stage 8, but stage 9 is locked. It was unlocked for me 2 lvls ago. WTH Devs?!
I don't know if the part applies to me but I'm on a Samsung Galaxy S7, Model Number SM-G930T, Android 7.0. I have cleared my cache and uninstalled the game with sufficient storage space. Is there going to be a hotfix?
My Ally Code: 231-895-373
My Squad: Wedge (L), Biggs, Storm Trooper Han, Admiral Ackbar, and Lando Calrissian.
so I have been playing this App EVERYDAY since shortly after the initial release, it's had its bugs, etc throughout- but have always been solved and compensated for---However today i tried to log on and my app wont even launch it keeps crashing as soon as I tap on it. I'm on an iPhone 6S+ with latest updates- Please Help.
iPhone 6 S +
IOS 10.3.2
Ally Code:134-345-467
My Squad: Darth Nihilus (L), Darth Sidious, Count Dooku, Darth Vader, Darth Maul. [All 84 as of yesterday]
Game doesn't start for the past 2-3 days. I click on the icon and only get a white screen, then "heroes is not responding, would you like to close it?" crash.
Dont feel I should uninstall the game because its clearly an issue on the game developers side.
Replies
I use a S5 droid phone. 187-398-418
It doesn't even matter what squad I am using. It happens in arena, campaign, GW, challenges, home screen, ships... even in the store.
Any help to fix this would be great.
Remove the SD card. That will allow it to work, without a factory reset.
Actually been hanging for over twenty minutes on load screen, did not have this problem at til 24 hours ago,
I am relativley new to the game, it was running fine on my Android device a Sony Xperia till the device updated. It now crashes whenever I attempt any lightside, darkside or challenge event.
I have deleted and reinstalled the game a couple of times but it makes no difference at all.
Player Id is 0cH1Y0SHSV2AGKsPXjvQRw
Tatena Garvik
Cake clan
Line up is Jedi Consular, Clonee Wars Chewbacca, Mace Windu, Talia and Luminara Unduli
I hope you can help as it is becoming unplayable
Hi,
I am relativley new to the game, it was running fine on my Android device a Sony Xperia till the device updated. It now crashes whenever I attempt any lightside, darkside or challenge event.
I have deleted and reinstalled the game a couple of times but it makes no difference at all.
Player Id is 0cH1Y0SHSV2AGKsPXjvQRw
Tatena Garvik
Cake clan
Line up is Jedi Consular, Clonee Wars Chewbacca, Mace Windu, Talia and Luminara Unduli
I hope you can help as it is becoming unplayable
I was playing the game this morning and it was working perfectly,
However now whenever I try to load the game using either 4G or WIFI it just keeps sayins connection error,
Every other app I have on my phone works fine and the internet is connected with no problems,
I am using a Iphone 6S, I have reset my network settings, restarted my phone, deleted the app and reinstalled but no change, can anyone help?
I'm getting the same error.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/69086/current-server-status#latest
Same here
Same thing happening
It has nothing to do with EA or CG. It is an issue with Amazon, where a lot of the internet is hosted.
I guess they are not goinh to fix it
Has been down for two days
Going to uninstalled and find something else to play
Tired of sinking money into a game that is constantly having issues and never getting any feedback from tech support
Goodluck everyone
My Ally Code: 231-895-373
My Squad: Wedge (L), Biggs, Storm Trooper Han, Admiral Ackbar, and Lando Calrissian.
iPhone 6 S +
IOS 10.3.2
Ally Code:134-345-467
My Squad: Darth Nihilus (L), Darth Sidious, Count Dooku, Darth Vader, Darth Maul. [All 84 as of yesterday]
284-747-438
Umm you mean current arena team? Rex boba kylo JKA sth
Keeps giving me storage warnings even though I have 1 gig free
Dont feel I should uninstall the game because its clearly an issue on the game developers side.