Today is a glorious day. Many of the forum trolls who bashed me as a Dark Side user for feeling mislead about the "use all your toons" nonsense and told me to stop crying... Look who is crying now. They did it to me and now they've done it to you. So, stop crying . Dang that feels good.
@CG_Carrie on behalf of all of the FTP coaxed into paying due to your smoke and mirror tactics I'd like to say shame on you all.
And as for the earlier post of @CG_Kozispoon if Vader claiming to have changed the rules... yes it's real funny to laugh at people you have robbed.
I speak as a player that was ALWAYS going to buy han to 7* as I buy every toon however even I think your little tactics are DISCUSTING.
We're truly sorry to have missed your expectation. We did work to distribute HRS shards as a recognition that some players did not see the Development Build or understand subject to change.
You have a right to change the requirements as part of the development process. However you KNOW from the forum chatter, SWGOH.gg, the YouTube videos etc etc that 5* CHS and HRS were targets for masses of player focus. You had tons of time to say "these requirements are subject to change, take it easy" and it's fair for players to expect that there won't be much change in a week and a half, by which point a lot of playtesting and balancing should have already happened.
You could have said a week ago.
You could have said when the packs released.
You didn't.
Please don't hide behind "it's your fault really, you're too thick to understand us" as a defense. Its actually insulting.
People made decisions in good faith with you and the info you released. Anyone reading the forums who knew the score could have seen this coming, but you decided not to do anything about it. From an exterior perspective that gives the impression that you're either incompetent or malicious.
Please understand, this is from the context of someone who generally looks at the hate fest that appears on this forum and feels bad for the unfair grief you developers get.
In this instance though, you did something wrong. Own it. Apologies don't include the phrase "if you'd..."
Try
"We should have been clearer, and understanding the frustration of players who put time and money into participating with this new and exciting event on the basis of the information from pre-release footage. We will be refunding players on their request if they feel packs were marketed unfairly."
I understand your view and feelings. We will absolutely message pre-production builds even more clear in the future.
Thank you again for the feedback and support.
More clearly? (English is hard)
Translation: You were too dim to understand that this video you're watching of content that hasn't been released yet is subject to change. Next time we'll make sure there are twelve to seventeen disclaimers all over the video. In the meantime, thanks for the $60? dollars!
The field of battle is like the mongoose. Slow to joviality, but thirsty for morning sunshine.
-Sun Tzu
Their responses are the worst part of this. You could at least act like you care. You don't even have to mean it just act like it
Heya Craxane,
I'm sorry our responses aren't meeting your expectations, and if I could make the tone even more understanding I would. There is a symbiotic relationship between Community and Game and we do our best to support both. Again, I want you to know you're heard and we are committed to improving.
I truly wish the text could express the sincerity, but I'll have to hope you can understand our intent and tone.
RT
You can't intentionally do something like this knowing the repercussions and money you have taken off people and then act sorry about it. Either you as a company are sorry and will offer something to the aggrieved or you are not and the status quo remains. Either way just say so, you will gain more respect.
I genuinely love this game, I think it's the best one out there. However I cannot abide by these responses. They are not heartfelt or sincere. You knew what you were doing all along. I can't quite conceive how you think otherwise.
You announce this AFTER Territory Battles have launched and we can no longer switch people in our guilds?
We realize this isn't ideal, and as noted, we will be even more expressive that pre-release feature footage is not final.
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
You got the shards because unlike pre released screenshots and Dev podcasts saying you only needed a 5* captain han to unlock the battle that rewards ROLO shards, you now need a 7* captain han.
Hey there guys, as per the update, this 7* text is a graphical (or text) error. Once you try, you will see it is indeed 5* (even though they know it says 7*). They plan to correct that text in a future fix.
Shaolin, the devs said this morning in a thread here that it is not an error and 7* Cap Solo and Hoth Soldier are required. I'll try to find the link.
As much as I complained about CLS event, wanted to drop a line and say thanks for the shards/gems as well. I also.wanted to say this is how you plan an event! Good job all involved. We had a lot of transparency in what was coming, and no last minute farm rush! Those who complained about it not releasing on time would be the same who complained if it didn't work right. Ignore That kind of feedback! This is the kind of content that makes me want to spend money on this game. Kudos!
We're truly sorry to have missed your expectation. We did work to distribute HRS shards as a recognition that some players did not see the Development Build or understand subject to change.
No, you're not sorry. If you were, you would simply revert back to the build you promoted in the media section of these forums - you know, the one that had CG_Dan narrating. The one promulgated and promoted by CG_Kozi and other CG personnel on these forums. C'mon man - we're not ****. The CG Developer in the video was asked about the requirements...repeatedly. This has nothing to do with "understanding" - it is simple deception. Period. Calling it anything else is simply a further attempt at deception.
And 30 shards is an insult - compared to the 185 which is the difference between 5* and 7*. You basically just said "Sorry, we changed the requirement...come back in two months."
Not only that, but you changed the requirements AFTER selling packs. I have been around since launch - through Barris-gate, through mod-gate, through pre-craft-gate - but this is an incredibly new low. You and everyone else at CG KNEW that the player base presumed the 5* requirements - it's been all over these forums, on guides and websites for at least a week.
This is, by far, the most underhanded, deceitful marketing ploy I've seen in this game. Several months ago, I was contacted and asked to a moderator on these forums - and I turned it down. Today's decision by you and others makes me glad I did. Because I couldn't stand the thought of being associated with a company that treats their paying customers this way.
EA received an award - back to back years if memory serves. It seems as though many of you learned well from your predecessors.
In game name: Lucas Gregory FORMER PLAYER - - - -"Whale blah grump poooop." - Ouchie
In game guild: TNR Uprising I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
So I've been reading through the comments on the was 5* now 7* debacle. It's a mess for sure, but if there's one positive here, it's this: The devs were responding to comments in the megathread. Consistently too. They even tried to offer up an explanation. This is a huge step from just a few months ago. Used to be they would ignore the problem and hope that the community would forget. At least they're acknowledging it now.
So there is a bright side to all this.
#CloneHelmets4Life...VICTORY!!!! "I don't like sand. It's coarse and rough and irritating and it gets everywhere." The more you tighten your grip, CG/EA, the more whales will slip through your fingers (and go F2P or quit).
It would appear that the vast majority of people that purchased these packs have purchased them in order to 5* these characters with the plan of using them in phase 3 to get the ROLO shards. I am from the UK rather than the US, however, here we have "the sale of goods act" which clearly states that the item being sold must be fit for the purpose in which it is being purchased.
As you have changed the requirements after these packs were released, every single sale made prior to the change is in violation of this law.
Sending out the "compensation" would also be looked upon as an admission of guilt as you have specifically tied these items to the misinformation supplied.
What you have done is knowingly mislead your customers in order to sell your products, which would also be frowned upon by Trading Standards.
If you feel that blaming content makers such as youtubers, when your own staff were on one of these videos confirming these expectations, rather than just putting your hands up and maybe changing things back to meet the expectations. then I wonder how this will go down with said organisations and your content creators such as streamers and youtubers which are basically a source of free advertising.....
I would suggest you take a good look at what you have done, admit to it, take action to correct it regardless of the potential cost to yourselves, then in future before any sort of change or new release ask yourselves one simple question. "Will our actions alienate our playerbase and our potentially spending customers?" That is a much better way to ensure long term business viability without the risk of some legal repercussions and the player base feeling used and abused.
Also I will be purchasing some extra popcorn for the youtube videos from these people you have blamed, showing their thoughts on your passing the blame onto them.
I thought the bright side was that I never have to spend money or trust CG/EA to do the right thing ever again. There's that too.
In game name: Lucas Gregory FORMER PLAYER - - - -"Whale blah grump poooop." - Ouchie
In game guild: TNR Uprising I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
In some of those media shares you allude to, a Dev mentions that DS ships will be able to be used in combat missions, yet talk around the Bacta tank is that we cannot?
Would you be able to 'clarify' this as well please?
Loving TB
Doc
If I understand the question correctly: All ships will be useable in TB. Just like all characters are useable.
However, some will be required.
That's pretty shady EA/CG. You got me. I'll admit it. But it will be the last time. Enjoy at nearly $100 you got from me and others today. If you would have dealt with us honestly, I would have probably spent a lot more in the coming months. Now that won't happen. I hope the $100 now is better than the several hundred you would have gotten.
I thought this morning before the maintenance, you could go to phase 3 and look at the mission and it was 5*. That's not a developer build. That's it being changed after everyone bought $30 worth of shards to get him 5*
In some of those media shares you allude to, a Dev mentions that DS ships will be able to be used in combat missions, yet talk around the Bacta tank is that we cannot?
Would you be able to 'clarify' this as well please?
Loving TB
Doc
If I understand the question correctly: All ships will be useable in TB. Just like all characters are useable.
However, some will be required.
DS ships will be able to be used in combat missions
Yeah whoever thought that hitting "Deploy All" A. qualifies as "using" your DS toons/ships and B. thought this fly with the playerbase, needs to re-evaluate things.
#CloneHelmets4Life...VICTORY!!!! "I don't like sand. It's coarse and rough and irritating and it gets everywhere." The more you tighten your grip, CG/EA, the more whales will slip through your fingers (and go F2P or quit).
As much as I complained about CLS event, wanted to drop a line and say thanks for the shards/gems as well. I also.wanted to say this is how you plan an event! Good job all involved. We had a lot of transparency in what was coming, and no last minute farm rush! Those who complained about it not releasing on time would be the same who complained if it didn't work right. Ignore That kind of feedback! This is the kind of content that makes me want to spend money on this game. Kudos!
I agree,
Not perfect on all points but the new content is great.
G12 farmable is great.
Give the devs 8 out of 10
Sounds like it's all about the money. Someone dropped the ball. Everyone needs to screen the shot the bundles they purchase. I didn't get the credits within the bundle that was advertised and I was entitled to for hero journeys. I have been dealing with EA wacky customer service policy. is like going to the dentist so he can pull out your nerve endings. So today a glutton for punishment I purchased the Han bundle for the $10.00 or so bucks. I received the bundle and they didn't include the credits that were promised. This time I had a screenshot of the bundle as proof. I contacted ea customer service about the new issue on my old case because this is a ongoing problem. The guy explained that because I called on the old case to check the status that he would have to close the case. ? What? So then I convinced him not to he said that I would have to open up a new case but he can't do that. So I have to open a new case and possibly talk to this guy that I spoke to again but with the new case. A new guy called, I explained the story he basically admitted that he doesn't know anything about the game. I told him put me in touch with someone who does. So he told me to hold for the specialist 45 mins later I just had to hang up. Who has a customer service policy this wacky for their company. ( I only spoke to one person named Draco who had a clue) I guess there overwhelmed with this debacle. I get that but communicate something to people maybe say "that we might be busy tonight so can we call you Tomorrow." That would be to easy. Further as everyone else has the gear and credits drops have been lacking. It should not take a month and 1000 crystals to get one nihlius shard or a piece of gear. Further the company needs to add skip function we don't need to see the same intro over and over for every event , raid and game. You kill our batteries this way. I expect more from you guys. Hopefully it wont take a collective law suit for change.
Also think this deserves an announcement tag so it stays relevant in the forum before it gets buried in page 2. Just saying
This. We wouldn't want the clarification to be lost, would we? That could lead to some confusion.
In game name: Lucas Gregory FORMER PLAYER - - - -"Whale blah grump poooop." - Ouchie
In game guild: TNR Uprising I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
Heya epedreros,
You have some good feedback here. I'll focus on one for conversation:
"You should either a) Not say anything at all; b) only release final information."
You spell out our opportunity for growth. What information is enough vs too much. We'll be more deliberate to ensure you understand when information is not final, but to give you a sense of the feature.
We can definitely find that dialog with the community. Consternation is not a benefit to the Community or the Game. This has been made very clear, and I appreciate the constructive criticism.
We hear you loud and clear.
Ryan
Development Manager for Star Wars: Galaxy of Heroes
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
Heya epedreros,
You have some good feedback here. I'll focus on one for conversation:
"You should either a) Not say anything at all; b) only release final information."
You spell out our opportunity for growth. What information is enough vs too much. We'll be more deliberate to ensure you understand when information is not final, but to give you a sense of the feature.
We can definitely find that dialog with the community. Consternation is not a benefit to the Community or the Game. This has been made very clear, and I appreciate the constructive criticism.
We hear you loud and clear.
Ryan
Honestly, no information is too much! Unless you're deliberately hiding behind misinformation there can be no harm in letting everyone know what is needed to progress. This still smacks of knowing that everyone thought 5* toons were enough and then changing the story AFTER people had bought packs - and that fact still doesn't feel like it's been addressed. What about those folks that are $60 out of pocket for not getting what they expected that $60 to get them? A seat at the P3 ROLO table?!
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
Heya epedreros,
You have some good feedback here. I'll focus on one for conversation:
"You should either a) Not say anything at all; b) only release final information."
You spell out our opportunity for growth. What information is enough vs too much. We'll be more deliberate to ensure you understand when information is not final, but to give you a sense of the feature.
We can definitely find that dialog with the community. Consternation is not a benefit to the Community or the Game. This has been made very clear, and I appreciate the constructive criticism.
We hear you loud and clear.
Ryan
I very much hope this doesn't curtail the communication between the devs and the community. Seeing game changers videos keeps me excited about new content. It's not a complicated thing. That 20 minute video above was all great, but could have been fixed by one sentence to say, "we don't yet know what the star requirements for this special mission will be." That would have avoided this whole mess.
I would also like to say thank you for engaging with very angry fans of the game. Some are mad about the money they spent. But others are mad because we love the game, and the devs engagement with the community builds trust. And trust can be broken easily. You don't have to sit here reading angry people's insults, but you are. And that takes courage. I just hope that whoever has final say over how to deal with this issue has the courage to put it right, and go with what we were told originally about the requirements. That's the only thing that will start to repair the trust.
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
Heya epedreros,
You have some good feedback here. I'll focus on one for conversation:
"You should either a) Not say anything at all; b) only release final information."
You spell out our opportunity for growth. What information is enough vs too much. We'll be more deliberate to ensure you understand when information is not final, but to give you a sense of the feature.
We can definitely find that dialog with the community. Consternation is not a benefit to the Community or the Game. This has been made very clear, and I appreciate the constructive criticism.
We hear you loud and clear.
Ryan
I very much hope this doesn't curtail the communication between the devs and the community. Seeing game changers videos keeps me excited about new content. It's not a complicated thing. That 20 minute video above was all great, but could have been fixed by one sentence to say, "we don't yet know what the star requirements for this special mission will be." That would have avoided this whole mess.
I would also like to say thank you for engaging with very angry fans of the game. Some are mad about the money they spent. But others are mad because we love the game, and the devs engagement with the community builds trust. And trust can be broken easily. You don't have to sit here reading angry people's insults, but you are. And that takes courage. I just hope that whoever has final say over how to deal with this issue has the courage to put it right, and go with what we were told originally about the requirements. That's the only thing that will start to repair the trust.
Agreed, first and foremost. I do not blame the folks dealing with us directly for this issue as I don't think they had anything to do with it. Someone is responsible, sadly it is the folks dealing with the forums responsibility to put up with us needy folks and am grateful. But if we do t complain, nothing will change and it It the folks here spending money. This was badly handled, hopefully it gets fixed in a way that benefits all those that spent money (not me btw)
Replies
More clearly? (English is hard)
Translation: You were too dim to understand that this video you're watching of content that hasn't been released yet is subject to change. Next time we'll make sure there are twelve to seventeen disclaimers all over the video. In the meantime, thanks for the $60? dollars!
-Sun Tzu
Saying something is not final is not good enough. Say for example, you tell all the good people in youtube that Hoth rebel soldier is required at 5 stars, so we watch the videos and run to farm the character as much as possible, but instead you decide that hoth rebel scout will be required for that event, we would be really mad at you.
Time is a resource in this game since we can't do infinte number of missions. In my case I thought that I had Hoth Rebel Soldier as high as I needed him, but it turns out that I didn't, so I moved on and started farming Sabine, who also only appears in one nod and is required for another phase. Now I have to go back to Hoth Rebel Soldier but I lost a few days of farming... that's on you, not me. We can't make decisions based on the fact that the information you release may not be reliable, since is the only information we got, that's not our fault.
You should either a) Not say anything at all; b) only release final information.
You get these reactions because you always do the same, you are cryptic, you don't give enough time to prepare ourselves and then you launch pack so desperation can make some of us impulse-buy those packs. And I get it, is a bussiness, but it's bound to make people angry.
Also. Dropping rates are killing me. I don't ever get zetas from the Daily challenge, and that's crazy. We should have at least a 25% drop rate
EA IS CLEARLY JUST HUNGRY.
What! Wow! Epic fail
No, you're not sorry. If you were, you would simply revert back to the build you promoted in the media section of these forums - you know, the one that had CG_Dan narrating. The one promulgated and promoted by CG_Kozi and other CG personnel on these forums. C'mon man - we're not ****. The CG Developer in the video was asked about the requirements...repeatedly. This has nothing to do with "understanding" - it is simple deception. Period. Calling it anything else is simply a further attempt at deception.
And 30 shards is an insult - compared to the 185 which is the difference between 5* and 7*. You basically just said "Sorry, we changed the requirement...come back in two months."
Not only that, but you changed the requirements AFTER selling packs. I have been around since launch - through Barris-gate, through mod-gate, through pre-craft-gate - but this is an incredibly new low. You and everyone else at CG KNEW that the player base presumed the 5* requirements - it's been all over these forums, on guides and websites for at least a week.
This is, by far, the most underhanded, deceitful marketing ploy I've seen in this game. Several months ago, I was contacted and asked to a moderator on these forums - and I turned it down. Today's decision by you and others makes me glad I did. Because I couldn't stand the thought of being associated with a company that treats their paying customers this way.
EA received an award - back to back years if memory serves. It seems as though many of you learned well from your predecessors.
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
Goddammit
Had a chance to clarify. Didn't. Slimy.
So there is a bright side to all this.
+1
As you have changed the requirements after these packs were released, every single sale made prior to the change is in violation of this law.
Sending out the "compensation" would also be looked upon as an admission of guilt as you have specifically tied these items to the misinformation supplied.
What you have done is knowingly mislead your customers in order to sell your products, which would also be frowned upon by Trading Standards.
If you feel that blaming content makers such as youtubers, when your own staff were on one of these videos confirming these expectations, rather than just putting your hands up and maybe changing things back to meet the expectations. then I wonder how this will go down with said organisations and your content creators such as streamers and youtubers which are basically a source of free advertising.....
I would suggest you take a good look at what you have done, admit to it, take action to correct it regardless of the potential cost to yourselves, then in future before any sort of change or new release ask yourselves one simple question. "Will our actions alienate our playerbase and our potentially spending customers?" That is a much better way to ensure long term business viability without the risk of some legal repercussions and the player base feeling used and abused.
Also I will be purchasing some extra popcorn for the youtube videos from these people you have blamed, showing their thoughts on your passing the blame onto them.
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
Yeah whoever thought that hitting "Deploy All" A. qualifies as "using" your DS toons/ships and B. thought this fly with the playerbase, needs to re-evaluate things.
I agree,
Not perfect on all points but the new content is great.
G12 farmable is great.
Give the devs 8 out of 10
This. We wouldn't want the clarification to be lost, would we? That could lead to some confusion.
In game guild: TNR Uprising
I beat the REAL T7 Yoda (not the nerfed one) and did so before mods were there to help
*This space left intentionally blank*
Heya epedreros,
You have some good feedback here. I'll focus on one for conversation:
"You should either a) Not say anything at all; b) only release final information."
You spell out our opportunity for growth. What information is enough vs too much. We'll be more deliberate to ensure you understand when information is not final, but to give you a sense of the feature.
We can definitely find that dialog with the community. Consternation is not a benefit to the Community or the Game. This has been made very clear, and I appreciate the constructive criticism.
We hear you loud and clear.
Ryan
Honestly, no information is too much! Unless you're deliberately hiding behind misinformation there can be no harm in letting everyone know what is needed to progress. This still smacks of knowing that everyone thought 5* toons were enough and then changing the story AFTER people had bought packs - and that fact still doesn't feel like it's been addressed. What about those folks that are $60 out of pocket for not getting what they expected that $60 to get them? A seat at the P3 ROLO table?!
I very much hope this doesn't curtail the communication between the devs and the community. Seeing game changers videos keeps me excited about new content. It's not a complicated thing. That 20 minute video above was all great, but could have been fixed by one sentence to say, "we don't yet know what the star requirements for this special mission will be." That would have avoided this whole mess.
I would also like to say thank you for engaging with very angry fans of the game. Some are mad about the money they spent. But others are mad because we love the game, and the devs engagement with the community builds trust. And trust can be broken easily. You don't have to sit here reading angry people's insults, but you are. And that takes courage. I just hope that whoever has final say over how to deal with this issue has the courage to put it right, and go with what we were told originally about the requirements. That's the only thing that will start to repair the trust.
Agreed, first and foremost. I do not blame the folks dealing with us directly for this issue as I don't think they had anything to do with it. Someone is responsible, sadly it is the folks dealing with the forums responsibility to put up with us needy folks and am grateful. But if we do t complain, nothing will change and it It the folks here spending money. This was badly handled, hopefully it gets fixed in a way that benefits all those that spent money (not me btw)
I feel like lando